Galleria Chevrolet
Dallas, TX
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396 Reviews of Galleria Chevrolet
As with most sales establishments, I expect nothing when I walk in the door or call on the phone. I went to Bankston Chevy with this mindset. I call ahead, as I usually do, to schedule an appointment, a I walk in the door or call on the phone. I went to Bankston Chevy with this mindset. I call ahead, as I usually do, to schedule an appointment, and was routed to Gina. She seemed very nice on the phone, and as we chatted, her impartial professionalism and motherly kindness struck me as unusual yet desirable qualities in a salesperson. I immediately knew she was going to take care of my mother and me as well as give us the best deal she could. I was definitely looking forward to potentially doing business with her. When my mother and I arrived at Bankston, we were greeted with smiles as I asked for Gina, who was quite glad to see me. She took care of my mother and me while simultaneously training new salesmen (Cade and JT). As far as numbers go, this was the third dealership I had called, and the second one to answer the phone. I chose Bankston for the people more than the price. However, the price my mother was given for her new vehicle was about $2000 less than the competition. The vehicle given by Bankston was also exactly what she needed, something that the other dealership simply could not give. In short, my mother and I made a new friend in Gina, Cade and JT, as well as became potential lifetime customers of Bankston Chevrolet (depending on proximity, of course). I would highly recommend this dealership to anyone who would like to purchase a Chevy or Nissan in the Greater Dallas area. More
Overall, I had a great experience. The price seemed right and everyone was very accommodating. As it always seems to happen, their first price wasn't the lowest, but after a little bit of negotiating I think and everyone was very accommodating. As it always seems to happen, their first price wasn't the lowest, but after a little bit of negotiating I think all parties left happy. Loving my new ride! More
I initially worked with Gina, and then Cade, in purchasing our new Chevy Tahoe. We went to several Chevrolet dealerships, and both my husband and I immediately felt that we were in good hands at B purchasing our new Chevy Tahoe. We went to several Chevrolet dealerships, and both my husband and I immediately felt that we were in good hands at Bankston. Cade and Gina were both incredibly helpful and honest, and made our first car buying experience a very pleasant one. More
Great dealership! 3rd vehicle that I have purchased there. All personnel are great to work with. I will recommend this dealership to everyone! Service department is excellent also. there. All personnel are great to work with. I will recommend this dealership to everyone! Service department is excellent also. More
This is my second purchase from Bankston Chevrolet in Dallas. The experience w/ each employee both inside the dealership from the sales to the service department is always a great experience. I would r Dallas. The experience w/ each employee both inside the dealership from the sales to the service department is always a great experience. I would recommend them to anyone or others to the Bankston family of dealerships. More
Sales process was very efficient and pleasant. I feel that I got a fair deal. Really good explanation of car features after the sale. Would recommend this dealer. that I got a fair deal. Really good explanation of car features after the sale. Would recommend this dealer. More
I have gave this rating because the service was great. Cade Helped me out alot and was very nice. They worked very hard to get me the right deal and they did it without a struggle. Cade Helped me out alot and was very nice. They worked very hard to get me the right deal and they did it without a struggle. More
I just bought a new Silverado from them. It was a good experience and no complaints. Added some dealer installed accessories... also a good experience with the Service Dept. experience and no complaints. Added some dealer installed accessories... also a good experience with the Service Dept. More
I shopped by phone for my new car. Gina was by far the most responsive person with whom I spoke. David was very helpful in showing me the features of the car, and expediting my purchase experience. most responsive person with whom I spoke. David was very helpful in showing me the features of the car, and expediting my purchase experience. More
Ive recomened them to everyone! The costumer service was great and they made sure we were comfortable at all times! We didnt feel pressured or as I they were pushy at all. They were very friendly and JT wen great and they made sure we were comfortable at all times! We didnt feel pressured or as I they were pushy at all. They were very friendly and JT went above and beyond!!! JT was such a great salesman! We are very happy with our choice to purchase from them and will defiantly be going back to them in the future. More