Future Nissan of Roseville
Roseville, CA
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686 Reviews of Future Nissan of Roseville
our salesman was matt. he got us a great deal on a used xterra. we had been looking for an xterra for about a month and found what we wanted at the roseville nissan. xterra. we had been looking for an xterra for about a month and found what we wanted at the roseville nissan. More
Yes I would recommend this dealership. The only disappointment I have in this dealership is the following. The overall experience was good. My disappointment is that when my grandson and I were g disappointment I have in this dealership is the following. The overall experience was good. My disappointment is that when my grandson and I were going through the process of the paperwork I kept saying to the sales person and the sales manager ( do NOT let him drive this off the lot just to find out later that you can't get financing for him and he has to bring it back to the dealership). I made that statement a number of times. So he put down his two thousand dollars. He took the truck home and 9 days later he recieved a call that he had to bring the truck back, they could NOT get financing for him. Do you know what a blow that is to a young person to have to do that. It is a very personal let down. I have never seen him so down due to this. Shame on your finance man and the sales person that sat there and told us no problem, they will make it happen. This young man saved up his money like clock work to get this truck, and you all let him down. If you can't deliver what you say you are going to do then don't say it. What happened to your word, a person's word should be like gold. I know you dealerships are taught to get it sold no matter what, I truley do not believe in lieing to make yourselfs look good. Very disappointed in you. More
While the lot salesmen are very knowledgeable, friendly, and honest, the inside of this establishment screamed of trouble. There is a severe lack of communication between representatives and harassment, sta and honest, the inside of this establishment screamed of trouble. There is a severe lack of communication between representatives and harassment, starting from the managers which trickles its way down to the customer. I overheard a "superior" severely chastising one of the reps, complete with shouting and pointing. It only lasted for a few seconds but it was noticed and noted. I'm only supposing this is not a one-time occurrence. Another grand pitfall this establishment seems to be burdened with is with "marketing strategies"; the Financial Advisor, Michael Marquez, was dishonest in his portrayal of the vehicle's reliability. For those who are unfamiliar with the financial advisement all car dealerships have customers go through: Simply put, they are pointless. They add unnecessary costs to your vehicle. The strategies financial reps use are fairly simple to understand -- "I would recommend this $2,000 insurance to my family members, so, if I'm willing to pull money out of them I'm willing to do it to you, too. But don't even worry about it, you'll have peace of mind." More
My experience at Future Nissan was great. Esteban was one of the nicest saleman that I've ever met. He was knowledgable about the diffrent cars and did not pressure me to make any decisions. I will def one of the nicest saleman that I've ever met. He was knowledgable about the diffrent cars and did not pressure me to make any decisions. I will definitely refer my friends and family to see him. I left with a Nissan Altima that I absolutely love. Thank you Esteban! More
August 19th my husband was having Rotator Cuff surgery and to pass my time I decided to check out Future Nissan the thought of being able to trade our 2006 F150 Ford was not even on my mind because I was and to pass my time I decided to check out Future Nissan the thought of being able to trade our 2006 F150 Ford was not even on my mind because I was concerned as to rather our credit was good enough to qualify for a car due to some things we were forced to do a year or so ago. when I was confronted by a tall sweet smiling young man (I think Tod was his name,) He was so conferting and sincere, even though he said he had just started a couple of months ago, you sure couldn't tell it, he wasn't pushy like some I have delt with in the past, He protrayed so much confidence and knowledge of the vehicles he was showing me. I told him of my concerns befor we went any farther and he said "Well lets go see what we can do" not discuraging me in any way, as we entered your showroom Tod immediatly introduced me to Jeremey Drebin who also gave me the warm feeling of concern to make sure I felt confident that something could be done and not and not a bit embarrassed if it couldn't. I didn't feel pressured at all but like I was on a excursion with my sons. I also talked to Bob that also incurraged me that he knew what I was going through due to some of his own hardships the last few years. These boys are truly an asset to Future Nissan because of their earnest attitude and down to earth sincerity. if it is an act they are good. I would be amazed if they were, I'm a pretty good judge of carector and they were all very attentive and devoted yet not pushy in anyway. they diffinatly have a 5 star rating from the Croisant's. Sincerely Robert and Jan Croisant More
I went to Future Nissan of Roseville for an Oil & filter change. The staff were friendly and efficient, they had me on my way in about a half hour. filter change. The staff were friendly and efficient, they had me on my way in about a half hour. More
I WOULD JUST LIKE TO SAY THAT I HAD LOW EXPECTATION WHEN IT CAME TO GETTING A CAR THAN WAEL MADE IT ALL HAPPEN FOR ME I AM SO THANKFUL HE IS VERY NICE AND PROFESSIONAL IT CAME TO GETTING A CAR THAN WAEL MADE IT ALL HAPPEN FOR ME I AM SO THANKFUL HE IS VERY NICE AND PROFESSIONAL More