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Front Royal Ford
Front Royal, VA
942 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 942 reviews
September 26, 2024
Great service. Work was completed prior to the expected time. Thank as notified promptly when work completed Work was completed prior to the expected time. Thank as notified promptly when work completed More
by Rudybluegrass
Verified CustomerEmployees Worked With
September 25, 2024
All personnel were professional, understood what I needed, provided expedient service and had an accommodating waiting area. needed, provided expedient service and had an accommodating waiting area. More
by jsprohaska
Employees Worked With
September 24, 2024
Bought a couple vehicles from Front Royal Ford. Our salesman Patrick worked with us on our latest purchase of a 2024 Ford Bronco to get fair trade in values and getting a fair price on the Bronco t Our salesman Patrick worked with us on our latest purchase of a 2024 Ford Bronco to get fair trade in values and getting a fair price on the Bronco that worked within our budget. Auto buying is a long process and Patrick made it as smooth as possible. I recommend this dealership and will go back for our next vehicle. More
by getagrip
Employees Worked With
September 14, 2024
Laurel O’Connor is the “Michael Jordon” of service work as far as I am concerned! as far as I am concerned! More
by JoeG
September 09, 2024
Attempted to not complete my 100k service/maintenance even though I have an extended service/maintenance plan up to 100k. Only got done after a week of fighting with them and getting my extended service even though I have an extended service/maintenance plan up to 100k. Only got done after a week of fighting with them and getting my extended service plan administration department involved. Wasted hours of my time in person and on the phone to get the work done that I had already paid for. More
by amckinney85
Employees Worked With
Lawson
September 05, 2024
Always pleasant to work with and grateful customer service.service dept is great and always fix issues when I have them. service.service dept is great and always fix issues when I have them. More
by bsantmyers
September 03, 2024
Great fast and courteous reliable glad we chose front royal ford will be back soon royal ford will be back soon More
by ltlumpy
August 30, 2024
Great Service they offer a free inspection when purchasing a vehicle there. They offer a pick up and delivery service where you can schedule you service they come and get your vehicle take it for purchasing a vehicle there. They offer a pick up and delivery service where you can schedule you service they come and get your vehicle take it for service then return the vehicle. No waiting in a waiting room this makes a very convenient way to get my maintenance completed without taking off work. I have told my family about this great service. More
by DFSCHELL
Employees Worked With
August 26, 2024
We have worked with this dealership over 50 years. They are professional, friendly and convenient Our recent Salesman -Troy Lohr- was so patient Ruth is as he helped us learn about our new 2024 Expl They are professional, friendly and convenient Our recent Salesman -Troy Lohr- was so patient Ruth is as he helped us learn about our new 2024 Explorer . We are pleased with this dealer. More
by mkmoose
August 26, 2024
Kristian took great care of my automotive needs. He and the rest of the team are top notch and always very helpful and timely. He and the rest of the team are top notch and always very helpful and timely. More
by gemini20878
