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Front Royal Ford

Front Royal, VA

4.6
974 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 974 reviews

October 14, 2021

Very happy with Chris and Tony. They got me in a vehicle. Being my vehicle that I had module part was on back order. Service didn't know exactly when part be in. I traded the vehicle in so I have transportat More

by trudyfoster
Recommend Dealer
Yes
Employees Worked With
Christopher Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Front Royal Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 12, 2021

Couldn’t have asked for a better experience. Ben and Couldn’t have asked for a better experience. Ben and Billy were great the whole way through, from order date to delivery. If you’re going to buy a F More

by nickf1616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Albright, Benjamin Hamman
Oct 18, 2021 -

Front Royal Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 30, 2021

Best sales experience ever. Billy Allbright and Roy Funk made us feel like family! A1 More

by Chris Fauver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Albright, Hamza Saeed
Oct 04, 2021 -

Front Royal Ford responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 30, 2021

The service technician very friendly and professional The service technician very friendly and professional got my vehicle in and out as promised More

by 21RESCUE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Front Royal Ford responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

September 22, 2021

Wonderful customer service. Jared helped me find the car I was looking for in the price range I gave him! More

by jasminesharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Saeed
September 20, 2021

Completed quickly. Very nice people. Made appointment online and had no issues! Would recommend this dealer for sure. More

by jwetzel2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
Oct 04, 2021 -

Front Royal Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

September 20, 2021

I never felt like a “sale” to them. They took the time to listen to me in what i wanted in a car More

by nov51997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Billy Albright, Hamza Saeed
Sep 24, 2021 -

Front Royal Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2021

Have written finance Mgr. (Roland) 3 times concerning, overdraft caused by him depositing check early. I told him it needed to be held 2 days, He said, "I'm well aware of that", yet he deposited it the s More

by SAN-LOU
Recommend Dealer
No
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Saeed
Oct 04, 2021 -

Front Royal Ford responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (540) 636-2901 and we will do our best to make this better. We hope to hear from you soon.

September 14, 2021

Very helpful all the staff are very friendly. I just bought a new truck from them. That process was a pleasure. Never was able to say that before. They also work on my other Ford trucks when need be and More

by biteme1212h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Front Royal Ford!

September 06, 2021

There was no oil change sticker put on the windshield to remind me of the next oil change or did put the milage for the next oil change anywhere else. More

by MSGDAVIDRCASTLE62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
Sep 16, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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