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Front Royal Ford
Front Royal, VA
974 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 974 reviews
November 03, 2021
Everyone was polite and seemed to take care of my car's issue as quickly as possible. Zach was a friendly and responsible "host." All in all it was a five star experience. issue as quickly as possible. Zach was a friendly and responsible "host." All in all it was a five star experience. More
by kirkduncan4
Verified CustomerEmployees Worked With
November 03, 2021
I went to FR Ford last week to install a new set of tires. It was 3 and 1/2 hours before I was told by the Service Dept. the tires which were supposed to be delivered that day would not be delivered un tires. It was 3 and 1/2 hours before I was told by the Service Dept. the tires which were supposed to be delivered that day would not be delivered until the following day. Thus between the time wasted at the dealership and my travel time, I shot most of my day. This lack of respect for my time is not acceptable. Front Royal Ford needs to realize their customers have other things to do rather than sit around in your waiting room. For this inconvenience, I was offered nothing, not even a car wash, and only the most grudging of apologies. All in all, very disappointing and not what I have experienced at other Ford dealers. More
by SULLIVAN0
Employees Worked With
John Aguilar
November 03, 2021
Marco and Roland were professional and made my purchase easy and quick. In addition, both of them took the time to answer all of my questions. easy and quick. In addition, both of them took the time to answer all of my questions. More
by tameranlsn
November 02, 2021
Great salesman, Chris, worked with my bizarre schedule and got me the truck I needed and got me the truck I needed More
by richard.k.beck1954
Employees Worked With
Other Employees :
Gregory Higgins
November 02, 2021
I have always had a good experience with the people at Front Royal Ford. Always courteous. They never shy away from questions. Front Royal Ford. Always courteous. They never shy away from questions. More
by cometfireg2
October 31, 2021
One of the best experiences I had purchasing a vehicle. Thanks to salesmsne and the Thanks to salesmsne and the More
by betruslow56
October 25, 2021
Had a GREAT Experience on first ever Service Dept. visit! Service Advisor Zach Orndorff was helpful, thorough and followed through on EVERY detail! Highly Recommend! visit! Service Advisor Zach Orndorff was helpful, thorough and followed through on EVERY detail! Highly Recommend! More
by TDesley
Employees Worked With
October 21, 2021
Were patient with me and held the vehicle for me while waiting for the money to be transferred to them waiting for the money to be transferred to them More
by jemalone09
October 21, 2021
Oil changes. etc. are easy and smooth. Everyone courteous and helpful. pleasant to do business with. and helpful. pleasant to do business with. More
by amastronomer
