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Front Royal Ford

Front Royal, VA

4.6
974 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 974 reviews

November 16, 2021

Zach was really helpful in getting me an oil change. He was vey courteous. and it was done in no time. Great More

by bdsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Front Royal Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions about services you received and thank you again for choosing Front Royal Ford!

November 15, 2021

Finance person was dishonest and I pointed out errors on the sales contract. He rewrote the contract the next day correcting errors with no explanation then dated the contract with the previous days date. More

by fisher_411
Price
Recommend Dealer
No
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Front Royal Ford was a little slow with a repair, however it required some pretty extensive work. I got a little impatient due to the work taking a little longer than expected, however, like most places, the More

by jluety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Seal
Nov 19, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 11, 2021

I live in Ashburn but known Marco since he worked in Alexandria. Straight forward, treats you like family, and professional so driving an hour just to make the purchase with him is a no brainer. Front R More

by Randy Kaimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Front Royal Ford responded

Hi Randy, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

November 10, 2021

Another service department advised me to go to a Ford dealer to look at leak. Front Royal Ford quickly diagnosed, ordered parts, and completed the repair earlier than estimated. They even took care of More

by Suziejm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
November 09, 2021

Kind staff with a professional atmosphere! Oil change went without a problem. I'll definitely be back. More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Front Royal Ford responded

Hello Sam, thank you for your wonderful response to the quality of service our Staff provides! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 08, 2021

Always dependable and reliable. Everybody there seems to always have a smile on there face. I’ll continue to be a customer of Front Royal Ford. More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Front Royal Ford responded

Hello Gordon, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2021

I had a great experience with everyone there. They were all very kind & made sure I got the best deal & happy. Thanks More

by jsteerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza Saeed, Gregory Higgins
Nov 09, 2021 -

Front Royal Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 10, 2021 -

jsteerman responded

Thanks. Only thing I need is my 2nd key & key fob mailed to me. Thanks

November 04, 2021

Salesman (Jeff) and service staff (Zach) have been excellent. Couple of minor issues were taken care of to my satisfaction. I would recommend highly. More

by polkpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Albright, Troy Loar, Jeff Davekos
November 04, 2021

Please don’t start my service event by telling me you’re short staffed!! And my wait time will be long… More

by comstock151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

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