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Front Royal Ford
Front Royal, VA
959 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 959 reviews
January 13, 2023
Very good to deal with except no heat in the waiting or show room. Hope you have a better propane supplier now. Mick show room. Hope you have a better propane supplier now. Mick More
by MIC69428MACH1
Verified CustomerEmployees Worked With
January 13, 2023
They are awful, sloppy and don't care about the customer. I will not be going back there. I will not be going back there. More
by TWHITCRAFT99
January 10, 2023
Took my truck to you guys for a problem and the price i recieved was double that of another ford dealer in the area and triple more than another reputable dealer in the area.I was shocked at the price for recieved was double that of another ford dealer in the area and triple more than another reputable dealer in the area.I was shocked at the price for a simple repair from the dealer that i chose to purchase my truck from.The people were great to deal with but the price of repair was the worst i have ever encountered. More
by jpomeroy
Employees Worked With
John Aguilar
January 09, 2023
Service Dept was great as always, and in a very timely manner. No hidden costs. manner. No hidden costs. More
by MILLERS20
January 09, 2023
Very nice customer service worker very helpful with my experience at the dealership had no problems experience at the dealership had no problems More
by BWILLIAMS225
January 06, 2023
This dealership was one of the best places to buy a vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealers vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealership More
by jeffchandler22
Employees Worked With
Other Employees :
John Aguilar
January 05, 2023
Pleasant experience. No hidden markups. Straight forward deal. No pressure. Highly recommend this dealership & Marco! No hidden markups. Straight forward deal. No pressure. Highly recommend this dealership & Marco! More
by LLowry17292
January 04, 2023
Always satisfied when I take my vehicle. They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment More
by jmeagher1163
January 02, 2023
System lets you book an online service but then when you get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of w get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of what I was speaking of and had to redo my oil because they used a blend after I requested full synthetic. Staff was condescending and had an attitude stating she wasn’t notified to use full Synthetic. Brought my vehicle to a Malloy in Winchester and they typed in the VIN and my recall for my rear control panel came right up. Avoid at all costs. Drive the extra few miles to Winchester. More
by crf-jem
Employees Worked With
January 02, 2023
As always, easy to work with and in a timely manner. Thanks for all the help!!! Thanks for all the help!!! More
by redbanks1
Employees Worked With
