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Front Royal Ford
Front Royal, VA
974 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 974 reviews
March 08, 2023
Been dealing with the Front Royal Ford for many years and alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! More
by rdmitchelljr2
Verified Customer
March 08, 2023
I know I came in for an inspection, but I had a tire that was low in air and no one even asked about it. was low in air and no one even asked about it. More
by LAURENCE.SUE
Employees Worked With
March 04, 2023
Very professional and detailed in their diagnosis of the issue. They also gave an exact price for the repair issue. They also gave an exact price for the repair More
by Greg.dahm
March 02, 2023
Laurel was super helpful. She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance i She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance involved but she made the experience easy for me. More
by AndersonAk
Employees Worked With
March 01, 2023
I had one of my best experiences at this dealership. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. More
by Pleasantly surprised
February 24, 2023
Great customer service! We worked until we made a deal. I bought the pick up I wanted and they earned a new customer! We worked until we made a deal. I bought the pick up I wanted and they earned a new customer! More
by Chad
February 23, 2023
Billy was great to work with. Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, and I would definitely come back to Billy and Front Royal Ford. More
by mtw
Employees Worked With
Billy Albright
February 13, 2023
still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. none of my driver assistant options work since the last time they worked on it. More
by poseyctp
February 11, 2023
Working with Nishi and Tony was a fantastic experience. The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other te The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other team members on the technical and mechanical aspects of the vehicles provided confidence that I was making the right decision. I am very much enjoying my GMC 2500 AT4 with zero buyers remorse. Thank you all at Front Royal Ford! More
by SNL
Employees Worked With
Other Employees :
Nishi Kumar
February 09, 2023
Had a recall on my car. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. More
by sgmusic
Employees Worked With
