Front Royal Ford

Billy was great to work with. Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, and I would definitely come back to Billy and Front Royal Ford. More

still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. none of my driver assistant options work since the last time they worked on it. More

Working with Nishi and Tony was a fantastic experience. The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other te The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other team members on the technical and mechanical aspects of the vehicles provided confidence that I was making the right decision. I am very much enjoying my GMC 2500 AT4 with zero buyers remorse. Thank you all at Front Royal Ford! More

Very disappointed , got the car took it to inspection and it failed. The temporal tag will be expiring, I was told by Marco and Tony that the car past the VA inspection but that was not true. I have been and it failed. The temporal tag will be expiring, I was told by Marco and Tony that the car past the VA inspection but that was not true. I have been trying to reach them even the loan officer Roland . It's all been games. Tried reaching them about All the maintenance and repairs request they promised to fix but it's been all games. Either they are not in or they will call me back. I am really disappointed not sure who else to contact or what else to do. Marco, Tony and Roland all told me to call them if I had any issues but it's been all games. To say I am disappointed is an understatement. More

Had a recall on my car. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. More

Marco and Tony worked hard and efficiently to earn my business. I appreciate the honesty and the friendliness from them. They were thorough in what they could do for me and not pressuring, just good co business. I appreciate the honesty and the friendliness from them. They were thorough in what they could do for me and not pressuring, just good conversation and fully answered questions and concerns. Thanks to everyone I worked with. James. More

Tony was absolutely fabulous! My sales person gave us numbers for something we weren’t interested in, however Tony fixed the issue and it was a smooth process. They provided a cou My sales person gave us numbers for something we weren’t interested in, however Tony fixed the issue and it was a smooth process. They provided a couple of maintenance requests before we bought it and had no issue doing so. More

If I could give 0 stars I would. Extremely disappointed with them. Took over 2 weeks to receive the car, had to send my own delivery driver after paying Ford to ship it. First week o Extremely disappointed with them. Took over 2 weeks to receive the car, had to send my own delivery driver after paying Ford to ship it. First week of ownership I have to replace a $4000 clutch. Within the same week (next day) my check engine light comes. Currently still in the shop. Very rude interaction with salesman and employees. More

Billy has been selling my company and I ford products sense 2012. Front Royal should be proud to have Billy on board. You have a lot of names below but Billy is always the man Ideal with. Thanks sense 2012. Front Royal should be proud to have Billy on board. You have a lot of names below but Billy is always the man Ideal with. Thanks More

Very good to deal with except no heat in the waiting or show room. Hope you have a better propane supplier now. Mick show room. Hope you have a better propane supplier now. Mick More