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Front Royal Ford
Front Royal, VA
945 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 945 reviews
June 07, 2023
I've been going to this dealership for many years. Work was done on my truck that didn't need to be done. A brand-new shock was taken off my truck by the mechanic with a BS excuse. Needless to say, no Work was done on my truck that didn't need to be done. A brand-new shock was taken off my truck by the mechanic with a BS excuse. Needless to say, no one can tell me where my shock is. I voiced my concerns, and she was very rude. More
by downscapes
Verified CustomerEmployees Worked With
June 05, 2023
Very helpful in finding the right vehicle for my needs & my budget. I was very pleased with the salesman, Bobby Wilkerson & his manager. my budget. I was very pleased with the salesman, Bobby Wilkerson & his manager. More
by selestaf
June 01, 2023
Everyone I interacted with were great. The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do no The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do not accept appointments for those services. That would be great to know but the website did not specify which services were first come first served. More
by christopherdavis_1977
Employees Worked With
June 01, 2023
I will never go there again after spending $1400 a few weeks ago they lied and said I had bad break pads when they were just replaced weeks ago they lied and said I had bad break pads when they were just replaced More
by curtisharris703
May 27, 2023
I was treated with great respect as I walked in there to look at a specific vehicle. I was told that you will walk out of here today with that vehicle and I did. The salesman that talked to me was extremely look at a specific vehicle. I was told that you will walk out of here today with that vehicle and I did. The salesman that talked to me was extremely helpful and offered me a chance to try it out and I did and I was very pleased. Everyone in the dealership was very friendly and helpful. Would definitely refer them to my friends. More
by blondefoxylady2003
May 19, 2023
Friendly,courteous, professional. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. More
by ron.sneed
Employees Worked With
May 13, 2023
We had a great experience at the dealership and a top notch sales and the finance personnel was excellent notch sales and the finance personnel was excellent More
by jaredlewis74
May 10, 2023
Was an amazing experience, everyone was friendly. Was a little nervous about the idea of buying a vehicle new, but nishi took the time to go over everything with me. She was very good with the kids. Was a little nervous about the idea of buying a vehicle new, but nishi took the time to go over everything with me. She was very good with the kids. Will definitely be back for my next vehicle:) More
by fall3nb3n8
Employees Worked With
Nishi Kumar
May 10, 2023
Always a pleasure. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. More
by OITSU
