Front Royal Ford

Great atmosphere, friendly, quick to work with you! Chris is Great! Ask for him! A+ Chris is Great! Ask for him! A+ More

Nishi was very helpful with my purchase. She was very honest and quick to provide pricing to get the deal done. Highly recommend! She was very honest and quick to provide pricing to get the deal done. Highly recommend! More

Did what was expected of a dealership. The service reps were courteous and helpful. Service was prompt. The service reps were courteous and helpful. Service was prompt. More

Was given a price of $250 and final bill was $650. Definitely an unwelcome surprise. Definitely an unwelcome surprise. More

I have dealt with the dealership since owning a Ford and am very pleased with them. am very pleased with them. More

Always top notch service and response. I take all of my Ford trucks here. Having the ability to wait in the service area for my F 250 is always a bonus. I would not be able to drop my vehi I take all of my Ford trucks here. Having the ability to wait in the service area for my F 250 is always a bonus. I would not be able to drop my vehicles off and come back later. So thanks for offering that! More

They are attentive and I have never been disappointed in their response to my issues. their response to my issues. More

Purchased a used 2021 Ford F150 pick up. The sales experience was pleasant (low or no pressure to make a decision). I was offered a vehicle to take home for the weekend (I accepted the offer The sales experience was pleasant (low or no pressure to make a decision). I was offered a vehicle to take home for the weekend (I accepted the offer). I discovered issues I did not want to deal with and purchased my current vehicle instead. Again, no pressure and my purchasing experience was very satisfying... the sales agent was especially gracious and attentive to the features I was looking for on my purchase. More

The service center was very hands-off. They could not explain to me why the error code was populating or how to fix it, simply because that was not what the vehicle was in there for. There They could not explain to me why the error code was populating or how to fix it, simply because that was not what the vehicle was in there for. There was no evidence of a 100pt service inspection during my oil change and tire rotation, other than being told, "If there was an issue they would have said something." This brings me back to the fact that they did not even notice or mention the error code that comes up immediately when the vehicle is turned on. It was simply poor service from an organization that did not seem to really care about me or my vehicle. More

This was the worst car buying experience I have been exposed to. There is no direct pressure, rather passive pressure. After we tried several vehicles, we decided on one to move forward with. I boug exposed to. There is no direct pressure, rather passive pressure. After we tried several vehicles, we decided on one to move forward with. I bought a 2020 Red Buick Encore. The sales person worked up the price and asked us to sign if we agree. Then the long long long wait for financing began. Once we were shocked with the payment amount we really wanted to just call it quits on this deal. Our fault, we didn't. The financing should be up front, with the price, so you truly know where you stand before putting your name, 50 times, on the dotted line. I have 100 percent remorse in buying this vehicle and would love to return it for a full refund, but that's not going to happen. I didn't even want to pick it up once is was ready. Now it sits in my garage and I have no desire to drive it at all. So, I got the vehicle I didn't want, for a loan payment the is way too high, with high Biden interest rates, even with a 829 credit score. You can be certain, I will not buy another vehicle anytime soon. More