Friendly Honda

Rick was excellent. We have had Honda Civics before, so we are loyal customers. When we decided it was time to get a new car,Friendly Honda & Rick were first choice. It was so easy to get the car and do we are loyal customers. When we decided it was time to get a new car,Friendly Honda & Rick were first choice. It was so easy to get the car and do the paperwork. Excellent salesman & excellent Car: Honda Civic. Rick deserves a raise & a bonus. Thank YOU Rick. More

Very pleasant experience. Very courteus and friendly. Good service, friendly atmosphere. No sales pressure. He answered all my questions in clear fashion. I would highly recommend them to new customers Good service, friendly atmosphere. No sales pressure. He answered all my questions in clear fashion. I would highly recommend them to new customers. More

Friendly Honda was just that. Everyone was so nice, and Bruce was the best. He was straight and to the point. The overall experience was the best I've ever had at a car dealership. I highly recommend Frien Bruce was the best. He was straight and to the point. The overall experience was the best I've ever had at a car dealership. I highly recommend Friendly Honda to anyone looking to purchase a new or pre-owned car. More

Friendly Honda was courteous and made me feel very comfortable. I would definitely buy another car from them. LOVE MY HONDA. I would recommend going there. comfortable. I would definitely buy another car from them. LOVE MY HONDA. I would recommend going there. More

Let me first say I am giving the ratings above due to my experience with the Sales team, NOT the Service team. I have been servicing my 2003 Honda Accord Coupe for over 10 years at Friendly Honda. There experience with the Sales team, NOT the Service team. I have been servicing my 2003 Honda Accord Coupe for over 10 years at Friendly Honda. There are quite a few other Honda dealerships closer to my home & work, however, I continue to drive out of my way to Friendly Honda in Poughkeepsie because I have always found the Service staff to be extremely friendly and knowledgeable. I always felt that they put my needs first when my car was being serviced with them. Because of this I was really hoping that I would be able to purchase a new 2013 Honda Accord Sport with Friendly Honda and continue to service my car there. I initially submitted a request for an online price quote from Kelly Blue Book. No response. I finally sent a request in directly through the Friendly Honda website. I received an email price quote from Daniel Seegars which was somewhere in between the MSRP and the dealer invoice. That was fine, except that I had already received another quote below dealer invoice from another Honda dealership nearby. I exchanged several emails with Dan which resulted in a slightly lower price, and also resulted in several sales agents calling me over the phone (I had requested to communicate via email). I work full time during the week, and it is not convenient for me to discuss or negotiate car deals over the phone while I am at work. I explicitly told this to Dan and let him know that email would be the best way to reach me. I asked him also to work with the other sales managers to come back to me with their best / final price quote. Instead of doing what I had asked, Dan responded to my email by insisting that the other quote I received must not have been for the correct model that I was looking for, that the price could not possibly be that low. And that I needed to call one of the Friendly sales managers so that we could compare the specs. I found his response insulting; I had done plenty of research on the car I was looking for, and clarified all the specifications with the dealership that offered me the very low price. Ultimately I did not purchase the car from Friendly Honda. When I let Dan know about this, his response was to put blame on me because he had sent several emails and asked me to call him to speak with him. REALLY?!?! 1) Though he responded to my emails, he did not answer my questions or care enough to follow through with what I asked him to do. 2) I specifically told him I could not speak over the phone while at work and to communicate with me through email instead. More

Laura Sterling made our visit to Honda "outstanding " from the moment we arrived by remembering our names and faces, We had not seen her since our last meeting almost a year ago.She made us feel specia " from the moment we arrived by remembering our names and faces, We had not seen her since our last meeting almost a year ago.She made us feel special and knew what we needed. This is the third vehicle our family has purchased from Friendly Honda over the last couple of years. More

Dealer was prompt to answer all my questions and tried his best to help me decide what services and car best suited my personal car needs. his best to help me decide what services and car best suited my personal car needs. More

I purchased a certified pre-owned '08 Pilot from a Westchester dealership in January 2011 and that was a negative experience. The vehicle had shoddy body work and was owned by a smoker, details they d Westchester dealership in January 2011 and that was a negative experience. The vehicle had shoddy body work and was owned by a smoker, details they denied but were sadly true. SO I very much wanted to get out of it and I figured I'd meet Rick Studler up at Friendly Honda, since my parents had done two deals with him previously and had given him glowing reviews. I am happy to say that Rick lived up to the hype and was a pleasure to deal with! Honest and very personal, he made the process a smooth one. And the business manager, Paul Hoffman, was equally professional and upfront with me. I readily recommend this dealership without reservation. More

Leasing my new CRV was a very pleasant experience. Kenny worked with me to get the best price he could for my trade-in, and I really appreciated his understanding and willingness to work with me. He seemed worked with me to get the best price he could for my trade-in, and I really appreciated his understanding and willingness to work with me. He seemed to think of everything. He even reminded me to take out my Easy Pass from my old vehicle,which I had forgotten, and he helped me set up my phone in my new CRV. A big thank-you to Kenny and to the other members off the team at Friendly Honda for making my experience such a positive one. More

I went to Friendly Honda of Poughkeepsie to check out leasing a Honda Civic. Kenny treated me with great respect and made me feel like a valued customer. I wasn't too sure of my credit, but he was very leasing a Honda Civic. Kenny treated me with great respect and made me feel like a valued customer. I wasn't too sure of my credit, but he was very positive and assured me that we could work together. I had previously visited a different dealership that basically made me feel terrible about my credit. So I was pleasantly surprised. It was a long trip there, but well worth it for me. I would go there again, and have already recommended many friends. My daughter also purchased a used car there a year ago, and had a wonderful experience as well. And that was the first time she pruchased a car. More