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Friendly Honda

Poughkeepsie, NY

4.9
1,011 Reviews

1143 Dutchess Turnpike

Poughkeepsie, NY

12603

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1,011 Reviews of Friendly Honda

October 12, 2013

The experience was painless. All of my questions were answered. very professional. There was follow up and they worked with my schedule as best they could. would recommend friendly honda More

by jmc1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shane tevnan
Oct 14, 2013 -

Friendly Honda responded

Thanks for the recommendation and thanks for choosing Friendly Honda! We hope you'll come see us for Service as well!

October 07, 2013

Considering this is our 2nd honda that we have purchased/leased from this dealership - that probably says it all. Have been a customer of Justin's from the start. He is easy to work with, very f More

by minny711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tomasulo, Paul, Justin Tomasulo
Oct 14, 2013 -

Friendly Honda responded

We're so happy to learn that Justin and Paul were able to make your experience such a great one. Thank you for choosing Friendly Honda and don't forget to take advantage of the My Friendly Rewards program!

September 29, 2013

So now I know why it is called FRIENDLY Honda! Absolutely exceptional sales service- Danielle and Colin were extremely informative, listened to what I needed and delivered BEYOND my expectations! More

by AiMEE0987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin O Brien and Danielle W., Danielle Weibrecht, Colin O'Brien
Sep 30, 2013 -

Friendly Honda responded

This is the BEST kind of review we could get. Thank you so much for sharing this with us. We are so happy we were able to make sure your experience top-notch. Thank you for choosing Friendly Honda!

September 29, 2013

The buying process was very smooth and professionally executed. Papa was extremely courteous to the customer and willing to spend enormous amount of time to explain the vehicle. Hi is very knowledgeable More

by BijoyVallamattam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papa Mbaye, Papa Mbaye
Sep 30, 2013 -

Friendly Honda responded

Thanks so much for sharing this review. We are so glad to learn that Papa gave you such an excellent experience. We are sorry that our financing process didn't meet your expectations. We welcome you to call GM Dominick DiCapua to share your feedback if you would like to so that we may investigate the situation and improve our process. Thank you for choosing Friendly Honda and helping us to be the very best in customer service.

September 24, 2013

My husband and I stopped by Friendly Honda when we were considering buying a used SUV or mini-van. We walked around the lot for about 20 minutes and not 1 sales person approached us. Since we were just sta More

by tfont5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Dec 11, 2013 -

Friendly Honda responded

We are very sorry to learn that you don't feel we did everything we could to earn your business. We welcome you to contact Dominick Di Capua, our General Manager, at 845-454-2400 to see if we can resolve your dissatisfaction. Thank you.

September 17, 2013

We had went to another dealership first where the sales manager was rude. I contacted Friendly Honda and they were very polite, friendly and accommodating. We went there the same day and purchased our ve More

by Graciemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Paterson
Sep 18, 2013 -

Friendly Honda responded

We're so happy we were able to exceed the experience you had elsewhere- thank you for the opportunity to be your Honda dealer! We hope we'll see you in for Service. :)

August 16, 2013

We had our 2006 Honda Pilot EX Nav serviced at Friendly from the beginning of ownership even though we bought the car in Brooklyn. The service and experience were always amazing, so we bought our new Pilo More

by craigalanpartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Tevnan
Aug 19, 2013 -

Friendly Honda responded

We are thrilled to have been able to provide you with an excellent experience here at Friendly Honda. Thank you for sharing this great review, and enjoy your Honda Pilot!

August 09, 2013

I have bought all Honda’s from Friendly Honda. I recently bought a 2013 Fit which is a great car, but the manual transmission took it’s toll on my knee due to the amount of driving I do for work. I contacted More

by EricBenjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin O'Brian and Ron Alexander, Ron Alexander, Colin O'Brien
Aug 09, 2013 -

Friendly Honda responded

Thank you so much for sharing this EXCELLENT review! We appreciate that you took the time out to share and look forward to doing business with you in the future. Thank you for choosing Friendly Honda!

August 08, 2013

Rudy was great to work with as was the financial person. We were glad we switched to Friendly Honda. The pricing was the BEST around. More

by tall1teacher
Price
Recommend Dealer
Yes
Employees Worked With
rudy , Rudy Younger
Aug 09, 2013 -

Friendly Honda responded

Thank you so much for sharing! Enjoy your Honda!

August 01, 2013

I have leased Hondas for a few years now and Papa has always helped me through the process. He listens and explains all questions very patiently which I truly appreciate. Great asset to Honda! The cars a More

by rcdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papa M, Papa Mbaye
Aug 01, 2013 -

Friendly Honda responded

Thank you for sharing about your excellent experiences. Your repeat business means so much to us. Enjoy your Honda! We hope you'll rely on us to Service your vehicle with us too!

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