4 Honda Dealers near 12603near 12603

I have been buying vehicles for more than 30 years, and - Russ B

I have been buying vehicles for more than 30 years, and Christopher Whiteside, the Sales Manager at Lia Honda of Kingston, was by far one of the best automotive professionals I have ever worked with. From beginning to end, Chris listened to us, understood what we were looking for, and truly consulted with us instead of simply trying to sell us a vehicle. He handled the entire process with finesse, professionalism, patience, and genuine empathy. His communication was exceptional, he followed through on every commitment he made, and the deal we agreed to was exactly the deal he stood behind. We also really appreciated Lia Honda of Kingston’s sales process. Chris personally handled our financing rather than passing us off to a separate finance department, which made the experience much more comfortable and seamless. He explained everything clearly and never made us feel rushed or pressured. Our salesperson, Wesley Carter, was newer to the sales team, and I was equally impressed with how Chris supported and assisted him throughout our purchase. They worked together perfectly and made us feel like we were being taken care of by an entire team. What impressed me even more was that Chris’s involvement didn’t stop once the paperwork was signed\. He personally showed us the service department, explained how to bring our vehicle in for future service, went over how to operate and enjoy our new car, and made sure we understood all of the benefits that come with buying from Lia. It is rare to find this level of communication, accountability, professionalism, and genuine customer care in the car business. After more than three decades of purchasing vehicles, I can confidently say this was one of the best buying experiences I’ve ever had. I will absolutely recommend Chris, Wesley, and Lia Honda of Kingston, NY to anyone looking for their next vehicle. They earned our business and, more importantly, our trust.

Fabricio and Chris were great. - Bpenafiel216

Fabricio and Chris were great. Fabricio assisted me and answered all my questions and the difference between leasing and financing a car. Super knowledgeable, helpful and sweet. Didn’t pressure me at all and made sure I was getting the right car for myself. I highly recommend this dealership. Ask for Fabricio next time you are there. Thank you all.

Great customer service. - Emlydln

Great customer service. Frank worked with me to find the best possible pricing for my lease.

No Stars! - walterhogan725

No Stars! I purchased a 2024 Honda Ridgeline from Friendly Honda and added the $854 lighted running boards, which were rolled into my financing and covered by an extended warranty. Within two months, the driver-side light failed. This has now happened five separate times in less than a year. After being patient through five repair attempts, I asked Manager Michael Glynn to simply remove the defective product and provide a refund or credit toward a different style of running board. Instead of standing behind what they sold me, I was told to file a claim with Honda Corporate. Honda Corporate then claimed the part was out of warranty. For a dealership with "Friendly" in the name, they showed zero interest in customer retention or basic fairness. I am now stuck paying for a defective product that hasn't worked for more than two months at a time.