Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Friendly Honda
Poughkeepsie, NY
1,001 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,001 Reviews of Friendly Honda
June 19, 2017
Tom Muff is the Guy to See I've owned Honda's since my second car and I've never turned back; I've owned 5 of them now and all of them have been great. The thing that's amazing I've owned Honda's since my second car and I've never turned back; I've owned 5 of them now and all of them have been great. The thing that's amazing though is Tom is the only Honda salesperson I can really remember. He is just the nicest, smoothest, most genuine and helpful Honda salesperson I've ever met. You guys at Friendly really know how to get top notch human beings in your dealership. Never let this guy go. I wish every salesperson could be a Tom Muff. If you want a great experience buying your next Honda, Tom Muff is the guy to see. More
by Bryan
Employees Worked With
Tom Muff
Helpful June 16, 2017
Rick Studler R Rick Studler is the most professional and courteous salesman at friendly Honda myself and my family have bought many cars from Rick and we've always Rick Studler is the most professional and courteous salesman at friendly Honda myself and my family have bought many cars from Rick and we've always been happy with everything he does for us and if I buy another Honda I will definitely use Rick if he still therehe is by far the best More
by Paul Mac 1123
Employees Worked With
Rick Studler
June 13, 2017
Patient and Clear Everyone at Friendly Honda was super patient (this was my first car) and took their time telling me everything I needed to know to make an informed de Everyone at Friendly Honda was super patient (this was my first car) and took their time telling me everything I needed to know to make an informed decision. I really appreciated all of their time and effort! Thank you! More
by alanabeans
Employees Worked With
Brian Hartwell, Patrick Feliciotto
June 12, 2017
Greatest car shopping experience With the help of John Chianfagna, I was able to take home a Pre-Owned Certified used Honda CR-V EX-L. John was extremely patient, attentive, and most With the help of John Chianfagna, I was able to take home a Pre-Owned Certified used Honda CR-V EX-L. John was extremely patient, attentive, and most importantly knowledgeable. He made my car shopping experience easy and fun. He was very personable and answered all of my questions. He kept me informed throughout the entire process and made everything go as smoothe as possible. I would highly recommend him, as well as this dealership, as they stand by their name. Thank you, John and Friendly Honda! I love my new car. More
by Kfiech96
Employees Worked With
John Chianfagna
June 03, 2017
Professional, knowledgeable,answered all our questions Excellent service by Frank our sales rep. He was genuinely concerned that we were satisfied with the options we chose on our Ridgeline. He worked to p Excellent service by Frank our sales rep. He was genuinely concerned that we were satisfied with the options we chose on our Ridgeline. He worked to provide us with a fair trade in for our vehicle. More
by Quimby86
Employees Worked With
Frank Buccione
May 07, 2017
A+ Service Tom, provide an outstanding service. From the moment we met he made us feel welcome. Tom made the business transaction smooth and he was clear in all Tom, provide an outstanding service. From the moment we met he made us feel welcome. Tom made the business transaction smooth and he was clear in all aspects of the transaction. He was understanding of our needs and did everything in his power to meet our demand. From our family we thank you Tom for your outstanding service and dedication. The Rivera's More
by Mamaduke 1959
Employees Worked With
Tom Muff
April 29, 2017
Amazingly smooth experience with no pressure Buying a car always stresses me out . But, not this time. I had an Amazing experience at Friendly Honda, the entire staff were always smiling and Buying a car always stresses me out . But, not this time. I had an Amazing experience at Friendly Honda, the entire staff were always smiling and truly friendly. Tom Muff my Salesman was a Gentleman, patient, caring, and a experienced Salesman. I can't thank him enough for making my purchase smooth and a pleasure. He went above and beyond to find me the Honda Truck I have been looking for. I am truly a satisfied customer and will return in the future for my next Honda. Tom Muff is an asset to this dealership. I will recommend him and this dealership to all. Lori G. More
by Lori G
Employees Worked With
Brian Hartwell, Colin O'Brien, Tom Muff
April 24, 2017
The best car shopping experience ever I traveled very far to close this deal with tom. He made the trip very rewarding. so rewarding that i was happy to drive back a couple of days later I traveled very far to close this deal with tom. He made the trip very rewarding. so rewarding that i was happy to drive back a couple of days later to pick up my New CRV. I was able to find the exact car i wanted for the best price. I did extensive research and had my mind set on exactly what i wanted. Tom helped make it possible. I am overly pleased with my purchase and the service i received from Tom and all of the friendly staff. More
by SHAMANE ALLEN
Employees Worked With
Tom Muff
April 20, 2017
Fantastic, hard-working, friendly staff who will go to the e I recently purchased a certified pre-owned vehicle from Tom over at Friendly Honda. Tom was with me every step of the way and helped me with all the I recently purchased a certified pre-owned vehicle from Tom over at Friendly Honda. Tom was with me every step of the way and helped me with all the paper work and was able to get me the car I wanted at a very agreeable Price He also made sure to make himself available to me whenever I had to call with a question or requested confirmation about any part of the process in addition to making sure I was kept updated on the process at each step When I purchased my car from Tom, there were a few challenges to hurdle over. My previous car had completely died and was unsalvageable, so I needed a new car fast, and unfortunately my credit is south of "decent". Despite that, Tom and the team at Friendly Honda had me in on a Sunday for a test drive and paperwork, and I was able to drive away with my car, happy as a clam, on Monday. As a side note, that 180 point inspection on used cars they provide you with is no joke - they even went to far as to change my rear differential fluid! Plus years of oil changes! You could buy a used car somewhere else, but you'll probably regret it, and miss out on the peace of mind that Tom and his crew will give you. More
by Stewy
Employees Worked With
Tom Muff
April 15, 2017
Friendly car buying and leasing with Chaz and Bruce I would highly recommend working with either of these representatives (Chaz Goldman or Bruce Heron) when buying or leasing. Both provide a no-nonsens I would highly recommend working with either of these representatives (Chaz Goldman or Bruce Heron) when buying or leasing. Both provide a no-nonsense, honest approach and take the time to make sure you love the car you drive away in More
by Sharon
Employees Worked With
Bruce Heron, Chaz Goodman, Darlene Williams
