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Friendly Honda
Poughkeepsie, NY
1,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,004 Reviews of Friendly Honda
August 16, 2017
OUTSTANDING IN EVERY WAY From the time I stepped into this dealers shop until I left I was treated like a king. The salesperson, Annemarie, could not have been nicer to me and From the time I stepped into this dealers shop until I left I was treated like a king. The salesperson, Annemarie, could not have been nicer to me and my wife. She immediately looked up the vehicles that I wanted to see and quickly went out to BRING them to the back door. After driving them I decided on the first one and retuned to her. She explained everything that I need to know and told me about their desire to essentially make the car as good as new. I returned the next day and everything was ready to go. The financing and the car was waiting right by door and it looked like a NEW car. It was a 2014 and everything about this car had been done. I met with another gentleman , Jim Libutti and he did the paper work which was quite extensive. Then I met with Annmarie again and she gave me an excellent run down of the car. The process that the dealer used to complete this sale was truly OUTSTANDING. More
by craigs
Employees Worked With
Annemarie Schultz, Jim Libutti
August 16, 2017
First Car I had such a great experience purchasing my first car!! Thomas was the absolute best! Was very friendly, he was definitely a big help in this, couldn' I had such a great experience purchasing my first car!! Thomas was the absolute best! Was very friendly, he was definitely a big help in this, couldn't be happier. Above and beyond service. Thank you so much. If anyone is looking for a dealership and an agent, I strongly recommend this spot and ask for Thomas! More
by Ctirado
Employees Worked With
Brian Hartwell, Tom Muff
August 16, 2017
No Time I am a 2 yr customer of Friendly. Called to schedule oil change & NYS inspection. I said I could not drop off and would have to wait. I was told the f I am a 2 yr customer of Friendly. Called to schedule oil change & NYS inspection. I said I could not drop off and would have to wait. I was told the first available appointment was 9/4, nearly three weeks from now. I said Sept wasn't acceptable as my inspection expired in August. Rep responded that I would just have to bring it in and leave it for the day if I wanted it sooner. I explained it was over a 45 minute drive to Friendly and I had no one that could shuttle me back and forth to the dealer. Rep couldn't help me. So I called a local shop I've used before and everything is scheduled for tomorrow morning. I understand that there may be a heavy workload and full schedule, especially with vacations. However, the rep made absolutely no effort to help. Perhaps she could have said "If you come in XXXX we can fit in the inspection but we are booked and you may have to wait a while. Then we can schedule the oil change for Sept. Would that work?" Yes, that would have worked. In the past, the service department has done excellent work and I recommend them. But this rep was neither Friendly nor helpful. More
by LCK3
Employees Worked With
Phone Rep, Name Unknown
August 12, 2017
The best buying experience We just bought a 2018 Honda and our salesman Chaz was absolutely amazing. He really helped us get into the van we wanted I will be back because the se We just bought a 2018 Honda and our salesman Chaz was absolutely amazing. He really helped us get into the van we wanted I will be back because the service here is superior compared to most dealerships. It only took about 2 hours for us to get into our dream vehicle. If you need a car you should stop by and see Chaz.. More
by Jaritza321
Employees Worked With
Jim Libutti, Chaz Goodman
August 10, 2017
LOVE MY TYPE-R Tommy, You Were amazing and so awesome in the sale of my 2017 Type-R!!!!! You made me feel very comfortable and I was super excited and you were just Tommy, You Were amazing and so awesome in the sale of my 2017 Type-R!!!!! You made me feel very comfortable and I was super excited and you were just as excited for me!!!!! I would recommend Friendly Honda to anybody and I would also recommend you as the salesman...Thank you for being there and thank you for being part of my dream coming true.....Yours truly, Maresa Szostak More
by TypeRChic
Employees Worked With
Jim Libutti, Tom Muff
August 09, 2017
Just what we were looking for!!! After scouring the internet for just the right Subaru Outback, we found one at Friendly Honda in Poughkeepsie of all places. They actually had three a After scouring the internet for just the right Subaru Outback, we found one at Friendly Honda in Poughkeepsie of all places. They actually had three at the time to choose from and we found one in our price range with low miles. From the second you walk in the showroom, the receptionist makes you feel welcome and at ease. We were offered a refreshment in the waiting area and greeted by the most friendly, non-pressuring sales people we have ever had the pleasure of meeting. Brandi was a JOY to deal with and Paul Hoffman made the deal happen (despite more than one challenging hurdle). Our 2011 Subaru Outback Limited was delivered to us as if it was a brand new Honda and everything was immaculate. I bought my first brand new Honda Civic Si here back in 1990 and enjoyed the experience so much I even remembered the name of my salesman at the time (Herb Merritt) and coincidentally Paul Hoffman was the finance mgr then as well! Five star dealership and we WILL be back! More
by George Fatizzi
Employees Worked With
Paul Hoffman, Brandy Allen
July 28, 2017
Love my CRV Tommy was a great salsman! The dealership staff were friendly and accommodating especially great with my children. Love the Honda CRV that I purchased Tommy was a great salsman! The dealership staff were friendly and accommodating especially great with my children. Love the Honda CRV that I purchased. Trade in was fair and easy. More
by Christine5481
Employees Worked With
Paul Hoffman, Tom Muff
July 22, 2017
Excellent It was a great experience from start to finish. The show room was very comfortable and all of the staff were a pleasure to deal with. It was a great experience from start to finish. The show room was very comfortable and all of the staff were a pleasure to deal with. More
by Jason Day
Employees Worked With
Tom Muff
July 10, 2017
New 2017 CR-V EX-L vehicle purchase Both my husband and I were overall very pleased with our experience in purchasing a new vehicle (a 2017 Honda CR-V EX-L) at Friendly Honda in Poughke Both my husband and I were overall very pleased with our experience in purchasing a new vehicle (a 2017 Honda CR-V EX-L) at Friendly Honda in Poughkeepsie. John Chianfagna our sales person was absolutely terrific to work with!!. This is our 2nd Honda car purchase with John and we specifically asked for John when considering our 2nd purchase. He understands our needs extremely well and really took the time to explain various features on the different CR-V models we were considering. Price negotiations on the car were done in an extremely professional and friendly way. When it was time to pick up our new car, John spent quality time explaining all the features of our new car.John also stayed late past his normal shift hours so that we could pick up our new care later in the evening.. More
by CRVcarowner
Employees Worked With
John Chianfagna
July 01, 2017
Service Center is a Joke! I HATE GOING TO THE SERVICE CENTER FOR FRIENDLY HONDA!!! It seems like they purposely hiring people that are so xxxx rude! There's literally only one I HATE GOING TO THE SERVICE CENTER FOR FRIENDLY HONDA!!! It seems like they purposely hiring people that are so xxxx rude! There's literally only one guy that's actually "friendly" in service center! Really wish I purchased my car somewhere else so I wouldnt have to deal with it! Literally every time you go there they all tell you different new "rules." I can not even count the number of times I've asked for a service and it was not done. More
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Employees Worked With
Tom Muff
