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Friendly Honda of Springfield

Springfield, IL

3.2
609 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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609 Reviews of Friendly Honda of Springfield

July 09, 2021

Assume the work was well done as it was for the one-year check and a recall. Appreciated the free car wash. But communication during the day was horrible and not helpful. I ending up getting my car the next More

by Nancy Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 14, 2021 -

Friendly Honda of Springfield responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. - The Honda of Illinois Team

July 08, 2021

I was very pleased with my experience at Honda of Illinois on Tuesday June 29th 2021 for an oil change and tire rotation. Easy check in, pleasant waiting area and not too long waiting time. I will be More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pedraza
Jul 13, 2021 -

Friendly Honda of Springfield responded

Nancy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Honda of Illinois Team

July 01, 2021

Carlos was great to work with answered all my questions he had patience with me while I test drove a dozen different cars. Would definitely recommend him to others More

by enoblet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 07, 2021 -

Friendly Honda of Springfield responded

Thank you for this amazing review! We really appreciate your business. - The Honda of Illinois Team

July 01, 2021

I showed up early and the car was ready for my test ride. I appreciate the professionalism of the Honda staff that assisted us, John McGlothlin and Daniel Warren. More

by crazy08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Warren, John McGlothlin
Jul 07, 2021 -

Friendly Honda of Springfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Honda of Illinois Team

June 26, 2021

Great service, gave me a loaner car while mine was being repaired. Courteous people. More

by Javed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pedraza
Jun 30, 2021 -

Friendly Honda of Springfield responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! - The Honda of Illinois Team

June 18, 2021

Very easy to work with. They seem to have the process of service working like a well oiled machine. Professional and polite workers as well. More

by Karencahill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of names - sorry
Jun 23, 2021 -

Friendly Honda of Springfield responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. - The Honda of Illinois Team

June 15, 2021

Great experience! We were in and out of there in 2.5 hours and we were treated very well. Everyone we interacted with was very knowledgeable and friendly. We made an appointment ahead of time to ensure More

by Njreeder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobin Pride, John Mcgloughlin
Jun 21, 2021 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Honda of Illinois Team

June 13, 2021

Amanda was kind and considerate to work me in to the busy schedule so that I could take the trip I was planning to take that weekend!! More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rude, Richard Finch, Mason Brunsman, Amanda Lowe, Don Lord
Jun 16, 2021 -

Friendly Honda of Springfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Honda of Illinois Team

June 02, 2021

The deal was done over the phone. Sales person kept us up to date on when to arrive. We drove two and a half ours to dealer. Truck was ready. In and out very quickly. More

by jkctruck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rude
Jun 07, 2021 -

Friendly Honda of Springfield responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Honda of Illinois Team

December 18, 2020

Seth did an amazing job at finding me what I asked for. I purchased a quality vehicle at an amazing price! Great team of guys. More

by Sanderson1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, John McGlothlin, Daniel Warren
Dec 23, 2020 -

Friendly Honda of Springfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Honda of Illinois Team

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