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Friendly Honda of Springfield

Springfield, IL

3.4
608 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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608 Reviews of Friendly Honda of Springfield

September 15, 2021

They are always friendly and accommodating.they go out of their way to work with you. 😊 More

by jazzybear55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Day, Frank Pedraza, Ed Selinger, Chris Rude, Ryan Hester, Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood, Mark Underwood
Sep 20, 2021 -

Friendly Honda of Springfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Honda of Illinois Team

August 22, 2021

Great experience!All personnel were very accommodating and polite! Our salesman Mello was very helpful and accommodating. He was respectful and very patient with us. My wife commented to me that this was More

by gsullivan1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Aug 25, 2021 -

Friendly Honda of Springfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Honda of Illinois Team

August 17, 2021

I have purchased quite a number of cars over the years but never has a buying experience went more smoothly than my purchase from this dealer. Rommel was exceptional in his knowledge of the features of t More

by bpjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Aug 20, 2021 -

Friendly Honda of Springfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Honda of Illinois Team

August 13, 2021

Awesome, always there for there loyal customers! Amanda in service Is Excellent. More

by tjkbakwtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who use to wirk in sales , Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Aug 18, 2021 -

Friendly Honda of Springfield responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Honda of Illinois Team

August 09, 2021

On time, courteous, explained the problem, good experience. I’m happy. More

by farley.gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Aug 12, 2021 -

Friendly Honda of Springfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Honda of Illinois Team

July 30, 2021

Have purchased many cars from the dealership. Always a pleasant experience. Polite, courteous staff. Paul Gary knows his product and very professional. Honda had the car we wanted and gave us a fair trade More

by Swheeler1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Warren. 5stars, Paul Gary
Aug 04, 2021 -

Friendly Honda of Springfield responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Honda of Illinois. We can’t wait to see you for your next servicing appointment! - The Honda of Illinois Team

July 27, 2021

They were studious. I am very happy they found a bank to help me get my car. Now I have a great outlook on life. More

by kimtranquilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Day, Ed Selinger, Rommel Manansala
Jul 30, 2021 -

Friendly Honda of Springfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Honda of Illinois Team

July 17, 2021

Service was completed in a timely manner. Clear explanation of what services needed to be completed. Waiting area clean and bright. Everyone was very friendly More

by bssturdy54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Jul 17, 2021 -

bssturdy54 responded

Very satisfied with services.

July 13, 2021

Michael was a great service representative at Honda of Illinois. He explained everything that was done to my car, in terms I can understand. He was very professional as always. More

by bruce2170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lauterbach
Jul 16, 2021 -

Friendly Honda of Springfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Honda of Illinois Team

July 09, 2021

Assume the work was well done as it was for the one-year check and a recall. Appreciated the free car wash. But communication during the day was horrible and not helpful. I ending up getting my car the next More

by Nancy Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 14, 2021 -

Friendly Honda of Springfield responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. - The Honda of Illinois Team

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