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Friendly Honda of Springfield

Springfield, IL

3.2
609 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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609 Reviews of Friendly Honda of Springfield

March 24, 2018

Service was done in timely manner, and staff is excellent! Waiting area and restrooms clean and inviting. Snacks provided were varied. The smell of popcor More

by ANDERSON.KA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Franklin
Mar 26, 2018 -

Friendly Honda of Springfield responded

Best popcorn in town in my opinion. We hope every service visit is like this one for you. Thanks!

March 24, 2018

Great Service! Through Rommel, I bought a Chevy Suburban. It was quick and easy. I had bought a car from Honda of Illinois before. I still look forward to doing bu More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Mar 26, 2018 -

Friendly Honda of Springfield responded

Thanks for your continued business! We love to have repeat customers, it means we are doing things the right way.

March 23, 2018

Nice to have a Female Service Person! I really liked Amanda as a service rep. She was friendly and professional. It's about time you hired some females to do this job. More

by SBAUER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 26, 2018 -

Friendly Honda of Springfield responded

She is a wonderful employee to have around. Glad you had a great experience with her. Thanks for your business!

March 23, 2018

Oil Change, Tire Rotation Fast service with no prior appointment , clean customer waiting area, Snacks and beverages provided free of charge. Polite and attentive staff during More

by JOHN.STUBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Shimchick
Mar 26, 2018 -

Friendly Honda of Springfield responded

This is exactly what we want our customers to feel when they come in and visit/use our service department every time. Thanks for the review!

March 19, 2018

Satisfaction with Honda of IL Honda was very good to deal with. Our salesman, Paul Gary, told us about the features of the car we were interested in, and pointed out other similar More

by CargalLynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gary
Mar 21, 2018 -

Friendly Honda of Springfield responded

It is great to know Paul did a good job helping. We like to hear about deals being a hassle free as possible.

March 19, 2018

Helpful Rommel was very helpful with setting up the car and explaining things to us. It was an overall pleasant experience. I would definitely recommend going More

by Richard S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Mar 21, 2018 -

Friendly Honda of Springfield responded

So glad to hear you had a great experience with Rommel. He always takes care of his customers.

March 17, 2018

Great salesman We had a great experience with our sales man. He was very knowledgeable and fast! He was very quick to get all of our concerns and issues taken are of More

by MichaelS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
March 12, 2018

Wonderful experience! We were looking at 3 different cars from 3 different dealers but Rommel gave us a deal we couldn’t resist! He was very knowledgeable, honest, helpful, More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Mar 13, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to give Rommel a review! We are glad you had a great experience at Honda of Illinois. Seeing reviews like this help us make sure our guys are doing the right things, helping customers out in the best way they can. Enjoy your new vehicle!

February 28, 2018

Easy car buying experience. Very helpful in finding what i wanted. Low pressure, very patient in explaining my controls and how each worked. Personally set up phone features for More

by CRV-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
February 24, 2018

Easy going, no pressure Rommel was nice, not pushy and very easy to work with. Knowledgeable about the cars I test drove and followed up a few times but wasn’t hounding me. T More

by Billybob20
Recommend Dealer
Yes
Employees Worked With
Janelle - excellent to work with as well, Rommel Manansala
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