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Friendly Honda of Springfield

Springfield, IL

3.2
609 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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609 Reviews of Friendly Honda of Springfield

March 30, 2018

Great financing option I was drawn into Honda after hearing about the .9% financing option. I'm glad that I got to work with Ric Bailey on my car purchase. He was knowled More

by GEMINITENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Bailey
Mar 31, 2018 -

Friendly Honda of Springfield responded

Ric is one of the best to deal with. Great to hear you had a good experience at Honda of Illinois. Best of luck with your new vehicle.

March 30, 2018

Smooth and quick Everything was very easy and quick from the time I set up the appointment the previous week to drop off and pick up. Everyone I spoke with was very ni More

by BRENNABELMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 05, 2018 -

Friendly Honda of Springfield responded

Smooth and quick are great words to use when talking about service work. We want all of our customers to have experiences like this. Enjoy!

March 30, 2018

Regular Maintance Our Honda Civic was in need of an oil change. We called in the morning and were able to schedule the car for the same day in the afternoon. We dropp More

by LARRYBOEHME51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Franklin
Apr 05, 2018 -

Friendly Honda of Springfield responded

Fantastic! Reviews like this help show that we are doing the best we can. We look forward to providing service and sales to you for many more years to come! Thanks.

March 29, 2018

Awesome Always friendly & great service. Have been to Honda in Quincy customer service lacked but Honda of Illinois made up for it. I recommend Honda of Illin More

by BEVSMITH0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schimshick
Mar 29, 2018 -

Friendly Honda of Springfield responded

Hi Bev! Thank you for taking time to share your experience with us here at Honda of Illinois. We work hard to make sure customer service is our number one priority, and we're happy that dedication made your visit and your dad's visit a happy one! We look forward to working with you on all our your Honda needs! Best regards, Bill Lynch, GM Honda of Illinois - (217) 883-4431

March 29, 2018

Busy place I spent nearly four hours from start to finish of the transaction - due to a promotion, they were very busy - but several times one or another staff m More

by HELENLORUSSO05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Atkinson
Mar 31, 2018 -

Friendly Honda of Springfield responded

Thanks for the great review! We never like when things take a long time, even we think sometimes it can take awhile. It is nice to hear our guys were checking in and making sure you were taken care of.

March 28, 2018

Easy and Pleasant Experience Recently purchased a 2018 Honda Odyssey EX-L. Did my research - got an excellent quote from a Chicagoland dealer. Presented the price to Honda of Illi More

by Mark Biel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hott, Jim Heath, Mason Brunsman
Mar 29, 2018 -

Friendly Honda of Springfield responded

Hi Mark! Thank you so much for sharing your experience with the purchase of your new 2018 Honda Odyssey EX-L. We're excited for you! We're very happy to hear we were able to get you into the exact vehicle you wanted, and for the matched price allowing you to buy locally. We will pass along your comments about your experience with Honda of Illinois to Jim. Please let us know how we can continue to serve all of your Honda needs in the future! Best regards, Your Honda of Illinois Team Bill Lynch, GM Honda of Illinois - (217) 883-4431

March 28, 2018

Thoroughly fast They raised the doors early, just before 7:00 am. Showed me how to read my car code of work needed. The shuttle took me to work. Even with 2:00 pm More

by FENDRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I am not good with remembering names
Mar 29, 2018 -

Friendly Honda of Springfield responded

Thank you for your review of Honda of Illinois! We're happy we were able to get you in so quickly in the morning, and to be able to provide you with fast and efficient service so as to keep your daily schedule without disruption. We look forward to being of service to you again for all of your Honda needs! Best regards, Bill Lynch, GM Honda of Illinois - (217) 883-4431

March 27, 2018

Great job. Explain what they did. I am very happy with service I receive. I feel confident with the service. Employees are very friendly and polite. nice waiting area. Thank you. More

by B_NSTRANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember name
Mar 29, 2018 -

Friendly Honda of Springfield responded

Thank you taking a moment to leave us a positive review. Honda of Illinois always wants to ensure our customers feel the same level of confidence in our service as you do. We'll pass along your kind words to our staff! Best regards Bill Lynch, GM Honda of Illinois - (217) 883-4431

March 27, 2018

Great Dealership Dealership and Service Center for Honda is a great place. Quality of work at the service center as well as friendliness is also great. Thank you! More

by ynp.ynp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Day
Mar 29, 2018 -

Friendly Honda of Springfield responded

Thank you for sharing your positive experience with Honda of Illinois! We love hearing about customers who receive exemplary service and are given a friendly greeting by our staff! Best regards Bill Lynch, GM Honda of Illinois - (217) 883-4431

March 27, 2018

Top Notch Honda of Illinois makes using a dealership for service a pleasure. They provide a shuttle service to and from the dealership at your beckoned call! More

by cubconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
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