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Friendly Honda of Springfield

Springfield, IL

3.2
609 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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609 Reviews of Friendly Honda of Springfield

April 04, 2018

Reviving of my car My car died and was towed on a Sunday to Honda. Honda quickly serviced my car and got it back to me within two days. I am amazed by the quality of ser More

by KAYLAJOY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 05, 2018 -

Friendly Honda of Springfield responded

Getting customers back in their own cars as quick as possible is our goal in service. Lets hope you do not need towed back in again so soon.

April 04, 2018

Satisfactory, efficient, helpful, friendly Addressed our needs quickly and with appropriate explanations. Very friendly and courteous. Wait was limited so felt there was no delay in service. More

by NSBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg. Only saw service personnel, Richard Finch
April 03, 2018

Good service overall. Courteous staff and waiting area has snacks and coffee. A bit pricey for oil change but they do check and inform of other issues, like tires More

by ANDRE.ESQUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember who assisted me, Robert Atkinson
April 03, 2018

The service at Honda is superior they go the extra mile for I have enjoyed driving Honda for 30 plus years I see no reason to test drive any other vehicles because I’m completely satisfied with Honda More

by RWEISTART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Day
Apr 05, 2018 -

Friendly Honda of Springfield responded

We are glad to hear that Honda's are the cars for you. Most people who drive a Honda do not want to leave a Honda. Enjoy this new one and until next time! Enjoy!

April 01, 2018

Very helpful and knowledgeable salesman. Mr. West was extremely helpful, very knowledgeable, and nice. I already knew i wanted a Honda CRV, was picky about the color, and wanted a cargo mat. More

by Jer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard West
Apr 05, 2018 -

Friendly Honda of Springfield responded

Helping our customers get into the right vehicle is always something we want to do. The CR-V is one of our top sellers and sometimes we might not have certain colors or options but Mason our New Car Managers always does a great job of finding what you need and getting it here. We want you to come back and have just as good of a service visit as you did with your purchase.

April 01, 2018

Good experience Ed Selinger is very friendly and easy to talk with. We had several good car-buying experiences with him before so we naturally returned to work with More

by UTSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Selinger
Apr 05, 2018 -

Friendly Honda of Springfield responded

We feel that once you treat the customer well the first time they will come back again and again. Ed is one of our top guys and has been for many years. Feel free to send in any friends you have to Ed. Enjoy!

March 31, 2018

Knowledgeable and friendly! I had a great experience at Honda of Illinois. Ryan was extremely knowledgeable about the Honda Fit and was very courteous keeping me updated through More

by SamB72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hester
Apr 05, 2018 -

Friendly Honda of Springfield responded

We are so glad to hear you had a great experience! We try our best to help customers get into the correct vehicle for them. Enjoy your new Fit! If you need anything further do not hesitate to call us.

March 31, 2018

Great experience. The staff at Honda of Illinois were very professional and accommodating. They were never pushy, but eager to have me as a customer. I found the pricin More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Apr 05, 2018 -

Friendly Honda of Springfield responded

Rommel is a wonderful guy to work with. Seems like all of his customers leave our dealership happy and in a new Honda! We always want the process to go smoothly and quickly. Thanks!

March 31, 2018

Fast service This has been the fastest service so far I've had for an oil change and tire change. The guy who checked me in was very polite . Thank you More

by BARFIELD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure ?
Apr 05, 2018 -

Friendly Honda of Springfield responded

Thank you for doing your service work with us at Honda of Illinois. We love to hear of people having a good experience with us. We hope to do just as well next time!

March 30, 2018

Wonderful!!! This is my first experience shopping for a car on my own. I would pick out the car but my husband would make the "deal". I was able to work with Rya More

by lag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hester
Mar 31, 2018 -

Friendly Honda of Springfield responded

We are so glad to hear you had a great first experience! Ryan is a good guy to deal with and get the deal done. Enjoy!

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