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Friendly Honda of Springfield
Springfield, IL
609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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609 Reviews of Friendly Honda of Springfield
April 10, 2018
Above & beyond Went out of town, they fixed a brake issue and set & accomplish work not even done by your company! They set up windshield work while I'm out of town. Went out of town, they fixed a brake issue and set & accomplish work not even done by your company! They set up windshield work while I'm out of town. More
by MANDREWS7
Verified CustomerEmployees Worked With
Don't remember
April 09, 2018
4.7.18 We had a wonderful experience at Honda of Illinois Springfield with Frank and Mason. Everyone was kind, helpful, and we walked away with exactly what We had a wonderful experience at Honda of Illinois Springfield with Frank and Mason. Everyone was kind, helpful, and we walked away with exactly what we came for. Couldn’t have asked for better. More
by GRACE.MATT514
Employees Worked With
Frank Pedraza, Mason Brunsman
April 09, 2018
Relatively Painless Rommel greeted us as soon as we entered the showroom. From beginning to end Rommel & the Team @ Honda of IL we’re great to deal with. This is my thir Rommel greeted us as soon as we entered the showroom. From beginning to end Rommel & the Team @ Honda of IL we’re great to deal with. This is my third Honda & I absolutely love my new Pilot!! More
by Elizabeth@2002
Employees Worked With
Rommel Manansala, Richard Finch
April 07, 2018
Long wait for simple things. Took me several phone calls to even schedule and appointment for my oil change/ tire rotation. Pretty routine simple things. Once finally scheduled, I Took me several phone calls to even schedule and appointment for my oil change/ tire rotation. Pretty routine simple things. Once finally scheduled, I waited 1.5 hours before finally going back to check on the status since no one informed me that the job was completed. Thankfully it was done, they just hadn't gotten the chance to inform me. I feel stuck having to go through this same cycle endlessly for the duration of owning this car, simply because I want to keep my power train warranty in place. Also, my tire pressure light went on shortly after since my tires were filled past the recommended levels. More
by COURTNEYMCKE3
Employees Worked With
N/a
April 07, 2018
service manager Service manager looks at wrench and TELLS you why you are here doesn’t ask or listen to you and barks at you. As long as you smile and say okay every Service manager looks at wrench and TELLS you why you are here doesn’t ask or listen to you and barks at you. As long as you smile and say okay every thing is okay More
by rogersn728
Employees Worked With
Setvice
April 06, 2018
Awesome Service! Got a Honda hitch put on. Service department did great as they always do. I will be back for oil changes regularly. Thank you! Shanon Got a Honda hitch put on. Service department did great as they always do. I will be back for oil changes regularly. Thank you! Shanon More
by shanon_richardson
Employees Worked With
Don Day
April 05, 2018
Rommel, the best car dealer Rommel is really good in what he do and very accommodating too. He gave us the best deal that we couldn't say no. Big thumbs up for him. Rommel is really good in what he do and very accommodating too. He gave us the best deal that we couldn't say no. Big thumbs up for him. More
by edmonjoy
Employees Worked With
Rommel Manansala
April 05, 2018
Quick service. Friendly staff. The service time was shorter than I expected. The staff was friendly and helpful. The work was done correctly and have me now trouble. Don took a ride The service time was shorter than I expected. The staff was friendly and helpful. The work was done correctly and have me now trouble. Don took a ride with me and answered all my questions. More
by MCDRUM4546
Employees Worked With
Don Lord
April 05, 2018
Service is very accommodating, honest and thorough Making the appointment and then adjusting it was easy. Work was justified and explained well. Time was appropriate for work completion. Nice people to Making the appointment and then adjusting it was easy. Work was justified and explained well. Time was appropriate for work completion. Nice people to work with. More
by TCOTTLE
Employees Worked With
Don Day, Ryan Hester
April 05, 2018
Honda service Always a great experience at this dealer. Charlie Franklin is very helpful and knowledgeable. I’m sure I’ll be back when the Civic needs service work. Always a great experience at this dealer. Charlie Franklin is very helpful and knowledgeable. I’m sure I’ll be back when the Civic needs service work. More
by J.WALPOLE
Employees Worked With
Charlie Franklin
