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Friendly Honda of Springfield

Springfield, IL

3.2
609 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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609 Reviews of Friendly Honda of Springfield

December 30, 2021

Test drove and bought a Honda all in one day. Salesman was nice and not high pressure. The whole sale went smoothly. More

by JME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baker
Jan 05, 2022 -

Friendly Honda of Springfield responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Honda of Illinois Team

December 23, 2021

Good overall dealership with excellent service. They respond well with any problems and are easy to work with. More

by ddsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Shimchick
Dec 29, 2021 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

December 10, 2021

The dealership was very professional and efficient. I appreciate the kind and pleasant Atmosphere at this location More

by Kathryngoodwin49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Dec 15, 2021 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

December 08, 2021

My 2019 Honda Civic had to be towed in as it wouldn’t start. They got me diagnosed and repaired in a week. During Covid that’s a pretty good turn around for an unscheduled drop off. Of course I would ha More

by rschaefer31861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 13, 2021 -

Friendly Honda of Springfield responded

Thank you for this amazing review! We really appreciate your business. - The Honda of Illinois Team

November 22, 2021

The salesperson I dealt with was professional, knowledgeable, and friendly. Mello worked hard to source a new Honda Accord for me. More

by Amanda B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Nov 29, 2021 -

Friendly Honda of Springfield responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Honda of Illinois Team

November 18, 2021

Excellent service. My appointment was at one but they were able to get me in earlier. They explained all the work completed. I would recommend them to a friend. More

by Mmlucas50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Nov 23, 2021 -

Friendly Honda of Springfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Honda of Illinois Team

November 18, 2021

They are always nice and kind. They always do good work. They always keep me informed as to what's going on. More

by SLINGOKEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lord, Gregg Shimchick
Nov 23, 2021 -

Friendly Honda of Springfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Honda of Illinois Team

November 18, 2021

Great service and 100% trustworthy. I would not hesitate to recommend and I will be back. Thank you. More

by Vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Atkinson
Nov 23, 2021 -

Friendly Honda of Springfield responded

Thank you for putting your trust in Honda of Illinois! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - The Honda of Illinois Team

November 18, 2021

The service at the Honda dealership in Springfield Illinois is superb. From the receptionist that answer the phone to the men in the service department Are so friendly and nice. More

by Sandiconover07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lord
Nov 23, 2021 -

Friendly Honda of Springfield responded

Thanks for your outstanding review! We're glad to hear that our team was so friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Honda of Illinois Team

October 29, 2021

Excellent customer service. They arranged for our car to be shipped to Philadelphia in a timely manner. I would recommend this dealership to others. Tobin was great to work with. More

by springfieldcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobin Pride
Nov 02, 2021 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

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