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Friendly Honda of Springfield

Springfield, IL

3.4
608 Reviews
Call Dealership (217) 547-0750
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2500 Prarie Crossing Drive

Springfield, IL

62711

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608 Reviews of Friendly Honda of Springfield

February 04, 2022

Staff courteous, promptly scheduled maintenance needed, would highly recommend dealership !! Free car wash with service, is a wonderful perk! Love my Honda!!! More

by Bunny60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Report | Print
Feb 09, 2022 -

Friendly Honda of Springfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Honda of Illinois Team

January 29, 2022

They take care of me immediately and keep me updated. Great service every time! Thank you! More

by Payton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike at service desk
Report | Print
Feb 02, 2022 -

Friendly Honda of Springfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Honda of Illinois Team

January 20, 2022

Very good . Amanda Lowe is always very professional and courteous. The service dept is why I have bought 7 cars at Honda of Illinois. More

by wzacharyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank pedraza, Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Report | Print
Jan 25, 2022 -

Friendly Honda of Springfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Honda of Illinois Team

January 17, 2022

I had very good service and very friendly service. I also found out a couple of things about the car that I needed to know. More

by jjrechner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Griggs
Report | Print
Jan 20, 2022 -

Friendly Honda of Springfield responded

Thank you for this amazing review! We really appreciate your business. - The Honda of Illinois Team

January 14, 2022

Very easy process, since I already knew what I wanted and found it on the lot.. More

by ldmorrison99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rude
Report | Print
Jan 20, 2022 -

Friendly Honda of Springfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The Honda of Illinois Team

January 13, 2022

Very professional experience from my first sales encounter to the final.papers. This is my 4th Honda. More

by MARTIE44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan West
Report | Print
Jan 19, 2022 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

January 12, 2022

Amanda is very friendly and knowledgeable. She does a great job at Honda if Illinois More

by slhickey
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Report | Print
Jan 18, 2022 -

Friendly Honda of Springfield responded

Thank you for this amazing review! We really appreciate your business. - The Honda of Illinois Team

January 10, 2022

Amanda is a real asset to your dealership.she made sure all the work was done correctly and in a timely manner. More

by Finley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Report | Print
Jan 13, 2022 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

January 09, 2022

Purchased vehicle 4 hours away, assured vehicle ok. 2nd day had problem and contacted dealership and did not get one return phone call, one text that service manager would call me and never received any re More

by djr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Gary
Report | Print
Jan 11, 2022 -

Friendly Honda of Springfield responded

Thank you for providing this feedback. We appreciate hearing all feedback, as it helps us focus on areas where we can improve. We encourage you to reach out to us at your convenience to discuss this further. - The Honda of Illinois Team

December 30, 2021

Test drove and bought a Honda all in one day. Salesman was nice and not high pressure. The whole sale went smoothly. More

by JME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baker
Report | Print
Jan 05, 2022 -

Friendly Honda of Springfield responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Honda of Illinois Team

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