Friendly Honda of Springfield

General mtce. Oil change and multi point inspection Arrived on time for scheduled appointment. Was greeted by name and verified service request. Shown to waiting area...plenty of magazines, drinks, sn Arrived on time for scheduled appointment. Was greeted by name and verified service request. Shown to waiting area...plenty of magazines, drinks, snacks! A Service tech came to me in about 1/2 hour. She explained work completed and conditions found on multi point ck and the charges. She ushered to the counter and I paid the bill. The service rep asked if I had any questions. She then presented a detailed receipt and my car keys and I was on my way. More

Service. Gregg and Amanda are great. They are always polite and courteous. Explained my service and cost thoroughly. Vehicle service and repair was done on ti Gregg and Amanda are great. They are always polite and courteous. Explained my service and cost thoroughly. Vehicle service and repair was done on time. More

Oil Change and multi point I spection Honda worked me in and provided excellent service from making the appointment to being done ahead of schedule! Thanks Amanda for the excellent service Honda worked me in and provided excellent service from making the appointment to being done ahead of schedule! Thanks Amanda for the excellent service! I really appreciate it! More

Tire pressure light on. Took car in because tire pressure light on. After testing found that one front tire and one back tire was low on air. Attendant thought maybe I had Took car in because tire pressure light on. After testing found that one front tire and one back tire was low on air. Attendant thought maybe I had run over nails or something on roadway. After testing found nothing. Inflated tires to proper pressure, told me to keep watching and come back if it happened again. No charge! More

Service Greg in service is outstanding to work with. Wehave also worked with Mason when buying a car and he can get you a fair and honest price Greg in service is outstanding to work with. Wehave also worked with Mason when buying a car and he can get you a fair and honest price More

Quick CRV having oil consumption issues. Service department was excellent in explaining process and getting me in and out quickly. Nothing but good for th CRV having oil consumption issues. Service department was excellent in explaining process and getting me in and out quickly. Nothing but good for them and from them! More

Excellent fast friendly through service I have never had a bad expience with Honda and very proud and confident with the service and attentiveness they show each individual customer. The sta I have never had a bad expience with Honda and very proud and confident with the service and attentiveness they show each individual customer. The staff make you feel like you are part of a big extended family and explain things in great detail. More

Oil change Brought my car in at 7:00 am Got a ride from the shuttle and they said my car was ready at 10:00am The shuttle picked me up about 30 minutes aft Brought my car in at 7:00 am Got a ride from the shuttle and they said my car was ready at 10:00am The shuttle picked me up about 30 minutes after I called for them More

Very professional, efficient and courteous service. Diamond (excellent) service was provided. Service advisors Amanda and Ezzy were very knowledgeable, helpful, efficient and super fabulous. Them both g Diamond (excellent) service was provided. Service advisors Amanda and Ezzy were very knowledgeable, helpful, efficient and super fabulous. Them both genuinely listened to my concerns and explanation, provided me with my options and kept me informed. Also they offered shuttle service, and since shuttle was taking a while, one of them offered to take me to work. They went above and beyond. The Service Technician was efficient and fast. More

Noise diagnosed quickly--Thanks Service was fast (I had an oil change) and a technician rode with me to listed to my complaint about an odd noise. I turned out to be the tires needed Service was fast (I had an oil change) and a technician rode with me to listed to my complaint about an odd noise. I turned out to be the tires needed replaced. Gregg told me that everyting else was OK on my 14-year old Element. Great peace of mind. More