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Friendly Honda of Springfield

Springfield, IL

3.4
608 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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608 Reviews of Friendly Honda of Springfield

September 13, 2018

AMAZING!! Nobody loves to take time out of the day for routine car maintenance. Your service dept makes this process fast and enjoyable, every time. Ezzie alway More

by sambland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezzy Kirkwood
Sep 14, 2018 -

Friendly Honda of Springfield responded

Thank you for leaving a review! We appreciate your kind words. I will be sure to let Ezzy know that she is appreciated. I am glad that we were able to provide an easy and through service experience for you.

September 13, 2018

Oil change and tire rotation Everyone in the service center was polite and friendly. They explained what they were going to do and asked if that was okay. I was in and out in 35 o More

by racal52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name in the service area, Ed Selinger
Sep 14, 2018 -

Friendly Honda of Springfield responded

Thank you for taking the time to leave a review. I am glad to hear that your experience went as you had hoped. The cars on the show room floor are always fun to look at. I am glad to hear that you enjoyed talking about the Honda CR-V with Ed.

September 11, 2018

Honest This was my first time at this Honda dealership for service. They were honest about what needed to be done and didn't try to tell me that xyz needed t More

by MCHOUINIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lord
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad that we were able to offer you exceptional service. We look forward to seeing you next time!

September 11, 2018

Great prompt service Honda of Illinois has always done a wonderful job with our car. We have used them for over eight years and have never had a problem. They book caref More

by swi80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lord
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad that we are still able to offer the great service that you first received. We try to make it easy for our customers to know what they should expect.

September 09, 2018

Friendly dealer I thought that Honda of Illinois was a very friendly dealer. They did not put a lot of pressure on us - that is good because I hate that. More

by culex2512
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review! I am glad to hear that you enjoyed your experience. We do our best to allow all customers to feel comfortable and let them know that their needs are understood.

September 09, 2018

Great service Excellent and timely service. Everyone is very friendly. The car service was done on time as expected. I highly recommend Honda of Illinois to my frie More

by NICOLASHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lord
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad to hear that you enjoyed your experience. We appreciate you recommending us to those you know.

September 09, 2018

Great one day service! I had some serious brake work. I did not have an appointment, but the service center accepted, fixed my brakes, and gave me ride to and from work. More

by CHERYLREE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Gregg Shimchick
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review! We do our best to make sure that our customers are safe and their cars are taken care of. We want to get you back to normal life as soon as possible.

September 08, 2018

Had a fan motor installed and the work was completed in 1/2 Fan motor replace, fast and great service! Amanda and Don were professional and friendly! I would recommend Honda service to anyone, Thank you! Ro More

by Hot Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord
Sep 12, 2018 -

Friendly Honda of Springfield responded

Hi Rod, Thanks for leaving a review! We love to hear that your service visit went exactly how you were expecting. Thanks for the recommendation!

September 08, 2018

I had an ok experience. They accommodated my need for speedy Service and let me complain about minor repair needed on my new car, though apparently they were short staffed. A More

by MMCKI1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregg Shimchick
Sep 12, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review! I will remind the parts department to make sure everyone gets phone calls. They are usually very good about this. I am glad to hear that the Gregg was able to help you take care of your vehicle and address any concerns you might have had.

September 07, 2018

oil change excellent, got me in and out in about 40 minutes, checked belts, battery, brakes, tires and all fluids, said everything looked good, i only will take More

by sharon.gooch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Sep 07, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad that you feel as though we do a good job taking care of you and your car.

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