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Friendly Honda of Springfield

Springfield, IL

3.4
608 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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608 Reviews of Friendly Honda of Springfield

September 30, 2018

Excellent service and knowledgeable staff We were very impressed with the service and knowledge of the sales staff! We found everyone to be very helpful and they went out of their way to make More

by Alynn810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard West, Paul Gary
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! Richard and Paul are very knowledgeable about Honda vehicles. Any time you have a question let us know!

September 30, 2018

Very honest salesperson Mark is the friendliest, most honest, salesperson that I have ever dealt with. This goes a long way with me. I know that when I talk to him that I won More

by sizorhapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Underwood
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! Mark is a great guy who cares about his customers. I am glad that you were able to see how wonderful he really is! We are lucky to have him here.

September 30, 2018

Great experience Went out to Honda in a whim to look at a CRV. Test drive it, liked it, and got it for a good price. Salesman was very laid back and easy to deal wit More

by JERMY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobin
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad that Tobin was able to take care of you and get you into a car that works best for you.

September 29, 2018

Great Buying Experience!!! Have purchased my last 3 vehicles from Hinda of Illionios and my last 2 with Richard West. I've had the best buying experiences. The staff throughout More

by Tatezmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard West
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! Richard is great! I am glad to hear that we keep treating you well and that you feel respected.

September 29, 2018

excellent car purchase experience no high pressure sales; everyone friendly and polite, sales person listened to my needs and wants; clean environment and restrooms; good array drinks More

by maucon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Selinger
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! Honda of Illinois has great people that take pride in how our store is perceived. We do what we can to ensure customers get the best experience.

September 28, 2018

Replace broken vent adjustment knob Very good customer service, we're able to work us in quickly for initial appointment, actual repair was very quick when part came in, honored certifie More

by ONYXLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was my name
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad to see that you enjoyed your service visit. We will see you next time.

September 28, 2018

Awesome! The staff at Honda are wonderful. They answer any questions that you have and are very helpful. They dont try to sell you things that you dont need. More

by R-FORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for the kind words! I am glad that you feel respected when you come to Honda of Illinois.

September 28, 2018

Service Prompt and accurate service. Minimal delay. Shuttle service super helpful. Everyone was very friendly and supportive. They explained all expenses and More

by Murr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Finch, Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Oct 10, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review! I am glad that you enjoyed the shuttle service and that everyone was able to take care of you.

September 27, 2018

Superb Service I choose a 5/5 rating because they delivered exactly what they said they would accomplish. The service was relatively quick (approximately 40 minutes, More

by K.B.DRTIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Mason Brunsman
Sep 28, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review! I am glad you had a great experience. We will see you next time!

September 27, 2018

Oil change plus tire rotation Everyone is very friendly and are always on time and very efficient!!! Always enjoy coming for my oil change! I always feel very well taken care of More

by DAVISJL02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Sep 28, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a great review! We do everything we can to allow customers to feel appreciated and safe when they come in.

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