Friendly Honda of Springfield

Service work Had my tailgate fixed, oil change. Was able to get a loaner car while they had my van. Always so nice, easy to work with. Had my tailgate fixed, oil change. Was able to get a loaner car while they had my van. Always so nice, easy to work with. More

Super Duper Experience From the minute we walked around, we felt welcomed at Honda of Illinois- superior salesman- Good price! We laughed; had fun buying our new CRV! From the minute we walked around, we felt welcomed at Honda of Illinois- superior salesman- Good price! We laughed; had fun buying our new CRV! More

Nothing very good or bad. As i have not picked up my car yet , don’t expect anything out of the ordinary. The price becomes the only concern and I don’t know what that is. Othe As i have not picked up my car yet , don’t expect anything out of the ordinary. The price becomes the only concern and I don’t know what that is. Otherwise the work is well done. More

Great experience Super nice people. Definetly recommend them. Service is very good as well. Management is awesome. Will purchase another vehicle from them again in the Super nice people. Definetly recommend them. Service is very good as well. Management is awesome. Will purchase another vehicle from them again in the future. More

Very good service No problems - work completed as requested - happy with Honda of Illinois. Will be taking my crv back as long as I own it. Would recommend to anyone No problems - work completed as requested - happy with Honda of Illinois. Will be taking my crv back as long as I own it. Would recommend to anyone More

Great customer service Even though my city has a Honda dealer I drive 45 miles to use this one. Nice people and great service. Very nice area to wait in too! Even though my city has a Honda dealer I drive 45 miles to use this one. Nice people and great service. Very nice area to wait in too! More

Oil change/rotation/software recall I scheduled the appointment to replace oil and rotate tires in advance. While in the shop, the service manager Gregg Shimsheck (?) identied and corre I scheduled the appointment to replace oil and rotate tires in advance. While in the shop, the service manager Gregg Shimsheck (?) identied and corrected a camera recall and made the necessary service repair while in the shop. The shuttle driver was timely and courteous, and the snacks (popcorn) in the waiting area were nice! More

Service on my Pilot When the Check Engine light remained on following a repair visit Honda of Illinois kept checking to determine the cause and to make the necessary repa When the Check Engine light remained on following a repair visit Honda of Illinois kept checking to determine the cause and to make the necessary repair. More

I was impressed I made an early morning appointment to bring in my Honda for a recall replacement of airbag. A service rep was standing at garage entrance to greet m I made an early morning appointment to bring in my Honda for a recall replacement of airbag. A service rep was standing at garage entrance to greet me when I pulled up. They checked me in — asked if I needed a ride or any other help — then showed me where waiting area was located. I went for a walk, then made a trip through the Meijer store across the street, and returned to waiting area inside Green dealership. This area was well-designed and had a variety of refreshments including fresh coffee. The Green employees who came through the area all spoke to me. My car work was done in about an hour, which I was told it would likely take. Since I’ve had few good customer service experiences lately, I was pleasantly surprised at the treatment received at this Green dealership. “Old school” customer service does still exist! More

New CRV This car buying experience was better than expected. I had a bad experience at a different facility the day before and Roger made sure to make this on This car buying experience was better than expected. I had a bad experience at a different facility the day before and Roger made sure to make this one better. I left with a new car. More