Friendly Honda of Springfield
Springfield, IL
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608 Reviews of Friendly Honda of Springfield
My experience was influenced by my salesperson Ryan Hester. Ryan went above the call to take care of the deal. I am pretty sure I would not have made the deal or been satisfied without Ryan’s hard work and inte Ryan went above the call to take care of the deal. I am pretty sure I would not have made the deal or been satisfied without Ryan’s hard work and integrity. More
PERIODIC SERVICE Took my Honda Pilot for the required periodic oil change. Also had the tires rotated. Everything done in a tilely fashion. Staff are very pleasant Took my Honda Pilot for the required periodic oil change. Also had the tires rotated. Everything done in a tilely fashion. Staff are very pleasant and the waiting area is very nice with wifi as well as soda and coffee. More
Excellent car maintenance with personal summary! My car service was completed in EXACTLY the time frame quoted. My questions were answered and my issues were resolved quickly and thoroughly. I enjoy My car service was completed in EXACTLY the time frame quoted. My questions were answered and my issues were resolved quickly and thoroughly. I enjoyed delicious hot chocolate and snacks while I waited, GRATIS! Thank you! 😊 More
Oil change They did a good job. They reminded me that I needed the break fluid changed. I was in and out of there in an hour. They did a good job. They reminded me that I needed the break fluid changed. I was in and out of there in an hour. More
low key the 2 salespeople i met were low key & not pressuring at all. They knew the products and helped the efficiency of the process. I’d go there again, no the 2 salespeople i met were low key & not pressuring at all. They knew the products and helped the efficiency of the process. I’d go there again, no problem. More
Efficient We arrived at the service center for warranty work. Everyone was efficient and explained what was done. Cared for our car in a Pleasant atmosphere and We arrived at the service center for warranty work. Everyone was efficient and explained what was done. Cared for our car in a Pleasant atmosphere and short wait. Great job! More
Disappointing service this time! Didn’t use floormats. Couldn’t get a loaner car. No car wash or vacuum. No sticker to remind when next oil change is due. Gave us the wrong keys back Didn’t use floormats. Couldn’t get a loaner car. No car wash or vacuum. No sticker to remind when next oil change is due. Gave us the wrong keys back after service was completed. More
Best service in years Had 2 vehicles serviced. It was simply perfect! Shuttle tome home to pick up second vehicle and then picked me up to return to pick it up! Amanda a Had 2 vehicles serviced. It was simply perfect! Shuttle tome home to pick up second vehicle and then picked me up to return to pick it up! Amanda and my tech wee fast, friendly and made my experience perfect! GREAT JOB! More
New Car Happiness Brought my 2014 CRV in for an oil change. Saw a 2018 in the showroom. Was chatting with Ed Selinger about the improvements. Told him I was not thinkin Brought my 2014 CRV in for an oil change. Saw a 2018 in the showroom. Was chatting with Ed Selinger about the improvements. Told him I was not thinking about trading. He was very nice and understanding. Two days later I sent him an email and made an appointment to see him. More
Quick and painless took my '18 Accord in for minor recall remedy.. was in and out in 1/2 hour. very pleasant crew and they were very interested in my being satisfied. took my '18 Accord in for minor recall remedy.. was in and out in 1/2 hour. very pleasant crew and they were very interested in my being satisfied. More