Friendly Honda of Springfield
Springfield, IL
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608 Reviews of Friendly Honda of Springfield
Recent service appointment No problems. Needed to wait for the car. Told them I had an appointment and they finished the service in time for me to make the appointment No problems. Needed to wait for the car. Told them I had an appointment and they finished the service in time for me to make the appointment More
verygood Very good service every body was help full. Car was taken care of without any delay. All employees seem to know what they were doing.Everyone was very Very good service every body was help full. Car was taken care of without any delay. All employees seem to know what they were doing.Everyone was very friendly. More
Great experience We had a really good experience yesterday at Honda. Robert, our salesman, was really helpful in choosing a vehicle. Before I left, Robert explained a We had a really good experience yesterday at Honda. Robert, our salesman, was really helpful in choosing a vehicle. Before I left, Robert explained all the instruments on the dashboard. He answered all my questions. Overall a great experience. More
Quick!! He went to great lengths to get me in and I really appreciate that. Glad they offer later hours too! wish I could remember his name. He went to great lengths to get me in and I really appreciate that. Glad they offer later hours too! wish I could remember his name. More
Oil change/tire rotation The appointment was scheduled for mid afternoon and they were able to get me in at the right time. Work was completed quickly and correctly. The appointment was scheduled for mid afternoon and they were able to get me in at the right time. Work was completed quickly and correctly. More
Recall of my 2014 Honda Odyssey! Excellent ! The entire was very professional from start to finish. I was told my vehicle would be ready in an hour, and it was done before that. My wi Excellent ! The entire was very professional from start to finish. I was told my vehicle would be ready in an hour, and it was done before that. My wife and I were treated with courtesy and respect! More
Excellent service. The check in staff were friendly and attentive to work I wanted done. Service was done as requested. Our new cell phones were synched up by Ed Selling The check in staff were friendly and attentive to work I wanted done. Service was done as requested. Our new cell phones were synched up by Ed Sellinger. More
Odyssey I love my new odyssey. Thank you Ed for all your help searching to find the one I want. I so appreciate all your efforts. I love my new odyssey. Thank you Ed for all your help searching to find the one I want. I so appreciate all your efforts. More
Middle of the road I dont think this is a bad dealer, but there are a few things for me that hold this dealer back from being great. When I bring my 2017 Honda in for m I dont think this is a bad dealer, but there are a few things for me that hold this dealer back from being great. When I bring my 2017 Honda in for maintenance or problems the service writer seems like he could honestly care less about anything I am saying. I just get the "ok yeah let's just move this car through and get on with the next one vibe" and it is just a turn off. I had to have the main screen reset on one service visit and the tech did not finish the initial setup or reset the clock so I had to pull over to get the radio and display back. Just felt like he forgot to finish the job and again my car and business were not valued. And also maybe I am spoiled from other dealers but it would be nice if they had a facility to do a quick wash or vac when you brought your car in. More
Excellent Always helpful and the wait time for service is quick. Also the cost is reasonable land I can get an appointment within a few days. Always helpful and the wait time for service is quick. Also the cost is reasonable land I can get an appointment within a few days. More