Friendly Honda of Springfield

Oil change, tire rotation, transmission fluid/differential Gregg Shinchick did a great job. I have been a Honda owner for 20 years. Previously Honda’s did not need most service until 100,000 miles (less oil Gregg Shinchick did a great job. I have been a Honda owner for 20 years. Previously Honda’s did not need most service until 100,000 miles (less oil change and tire rotations) and Honda offered various services based on mileage. That has all seemed to change so I am confused about what the service intervals are to make sure my 2015 Pilot is properly maintained. More

It was great Because you people are honest and not pushing or pressuring you into buying a car a lot more people need to be like that and don’t lie about stuff Because you people are honest and not pushing or pressuring you into buying a car a lot more people need to be like that and don’t lie about stuff More

Annoying We were left waiting over 2 hours. The car’s service was apparently done long before but we weren’t notified. The clerk called our home phone and left We were left waiting over 2 hours. The car’s service was apparently done long before but we weren’t notified. The clerk called our home phone and left a message that the service was complete while we sat in the waiting room. I had even given my cell phone number. We finally saw the car sitting out in the lot and asked if it was ready. More

Best service Great service – very friendly staff – I was treated like I was part of the family – I will refer people to Honda – The waiting area and the snacks we Great service – very friendly staff – I was treated like I was part of the family – I will refer people to Honda – The waiting area and the snacks were wonderful More

Knowledgeable, friendly, helpful Mark was very knowledgeable about the Honda that I was considering. He answered all my questions, was helpful when I had requests and made the proces Mark was very knowledgeable about the Honda that I was considering. He answered all my questions, was helpful when I had requests and made the process enjoyable. I would recommend him to anyone in the market for a new car. More

Recall Received voicemail about recall. No letter. Took car in for recall - all systems were shut down (even lights) and no one bothered to tell me. When the Received voicemail about recall. No letter. Took car in for recall - all systems were shut down (even lights) and no one bothered to tell me. When they called me the next day to ask if everything was ok and I told them what happened they had service manager (Greg) call me. He was apologetic about what happened and offered for me to bring car back. Unfortunately I live 30 miles away and can't just run car back. I am trying to get everything set back up. More

Great. Mark Underwood was super easy to work with. Totally recommend him for your car purchase. Very fast transaction. Great purchase. First Honda hope to Mark Underwood was super easy to work with. Totally recommend him for your car purchase. Very fast transaction. Great purchase. First Honda hope to love it. More

Professional Service - what I would expect! Service was very good. Quicker than expected. Checking in was made pleasant by the lady who checked us in. Satisfied with work and price. Great expe Service was very good. Quicker than expected. Checking in was made pleasant by the lady who checked us in. Satisfied with work and price. Great experience! More

Very helpful. Not pushy. Mark is the best salesman I have ever bought a vehicle from. Because of our experience with him, Honda will be the first stop when we need a new vehic Mark is the best salesman I have ever bought a vehicle from. Because of our experience with him, Honda will be the first stop when we need a new vehicle again. More

Dead battery! I gave this rating cause they took my car in the shop immediately. We didn’t have to wait. Don was very understanding. I had just got of the doctor of I gave this rating cause they took my car in the shop immediately. We didn’t have to wait. Don was very understanding. I had just got of the doctor office which I had been there two hours. More