Friendly Honda of Springfield

Friendly and efficient The service department very friendly and professional. The facility is nice and very comfortable for visitors. The entire staff took time to greet and The service department very friendly and professional. The facility is nice and very comfortable for visitors. The entire staff took time to greet and make you feel welcome. More

Excellent treatment from staff My husband and I have owned a combined total of eight Hondas in the past ten years, as we both commute with our jobs and mile up vehicles quite freque My husband and I have owned a combined total of eight Hondas in the past ten years, as we both commute with our jobs and mile up vehicles quite frequently. My two year old Honda Pilot had a check engine light come on, and the estimated expense Honda gave us to service it was over $1100. The service department was more than willing to work with us and charge an extremely fair amount to have my vehicle repaired. I was in and out in a timely fashion on the day of the repair and was even offered to be driven anywhere while my infant daughter and I waited. Thanks to Honda and staff for working with us and for saving us money. Special thanks also to Don and Gregg. More

Great service Honda provided Great service! They helped out with a tire problem and have always taken care of the problem. They are always up to date on checking Honda provided Great service! They helped out with a tire problem and have always taken care of the problem. They are always up to date on checking for recalls as well. The courtesy shuttle is also very convenient. More

Good experience Appreciate salesman working with us to trade vehicles. He was patient, very good explaining all the new features and safety updates, and did not make Appreciate salesman working with us to trade vehicles. He was patient, very good explaining all the new features and safety updates, and did not make us feel pressured to buy. We were able to negotiate a price and our vehicle was made ready for us to drive home the same day. All staff were very friendly and helpful to make us comfortable just as they have been the last 3 times we have purchased a Honda Odyssey from this store. We are very satisfied that we chose Honda of Illinois again. More

Purchase of 2019 Ridgeway Low pressure tactics used. Chris was easy to work with. Would definitely recommend Business manager also help expedite the transaction and finalize Low pressure tactics used. Chris was easy to work with. Would definitely recommend Business manager also help expedite the transaction and finalize the deal. Need 25 words More

New car buying experience I’ve never had a brand new car and didn’t think it was possible! Roger answered my endless questions and made my car buying experience amazing. I’ve never had a brand new car and didn’t think it was possible! Roger answered my endless questions and made my car buying experience amazing. More

Very Professional I owned three Ford Escapes in the past but went across the street to Honda because of unprofessional behavior of the Ford staff who couldn’t answer my I owned three Ford Escapes in the past but went across the street to Honda because of unprofessional behavior of the Ford staff who couldn’t answer my questions. The Honda salesman knew everything about the car and was very professional. After explaining everything to me I went home with no high pressure like Landmark. I read about car online and went back the next day. Paul allowed me to take the car and drive it several hours and then I got the car for a fair price. More

Great service Friendly and helpful staff, I did not have an appointment but they worked me in anyway. Wait time was less than an hour from arriving. Friendly and helpful staff, I did not have an appointment but they worked me in anyway. Wait time was less than an hour from arriving. More

Fantastic As we all know buying a car is not easy but I can truly say Mark Underswood made my purchase so easy with no pressure and gave me everything I asked f As we all know buying a car is not easy but I can truly say Mark Underswood made my purchase so easy with no pressure and gave me everything I asked for and more. I have since purchased two cars from Mark and would recommend him to anyone wanting to purchase a vehicle. Thanks Mark Underswood your the best!! More

Complete It was a very hassle free experience. My car was taken into service on time. I was kept informed and relaxed in the waiting. area. It was a very hassle free experience. My car was taken into service on time. I was kept informed and relaxed in the waiting. area. More