Friendly Honda of Springfield

Great Job done! Engine work done on an odd issue with my CR-V. The evaluation done to determine what was needed was done at my convenience, and once the problem was i Engine work done on an odd issue with my CR-V. The evaluation done to determine what was needed was done at my convenience, and once the problem was identified I was given a loaner vehicle for the days they worked on my car. All staff were pleasant and informative. More

Customer Service Great Went in with heater problem turned out not completely covered by warranty. Since it had only been 5 months Honda of Illinois took care of it at no cha Went in with heater problem turned out not completely covered by warranty. Since it had only been 5 months Honda of Illinois took care of it at no charge and also oil change no charge! Highly recommend for buying a vehicle. They do what is right! More

Got my service, minimal issues Nobody was overly nice to me, but that's fine. The issue I had was I had to wait 75min for a ride to work, but everything was taken care of. Nobody was overly nice to me, but that's fine. The issue I had was I had to wait 75min for a ride to work, but everything was taken care of. More

Oil and lube I had an oil and lube service. The service was fast and efficient. I was also notified that my tires needed replaced. I appreciate the notification. I had an oil and lube service. The service was fast and efficient. I was also notified that my tires needed replaced. I appreciate the notification. More

Love my Honda I had been in accident and not prepared for car shopping. It was made easy and Mark was informative. Made me relaxed and not so stressed about my situ I had been in accident and not prepared for car shopping. It was made easy and Mark was informative. Made me relaxed and not so stressed about my situation. More

Good experience- loved our salesperson The sales staff at Honda of IL were great. Friendly, patient, and worked with us to get us in our new car at a price that worked for us. (Although it The sales staff at Honda of IL were great. Friendly, patient, and worked with us to get us in our new car at a price that worked for us. (Although it took multiple visits and lots of research to get there). Overall satisfied with the experience and happy to work with someone local. Management staff was less agreeable than our sales guy but we dealt with them only very minimally. More

This was for a "recall" I spoke with Jacky in the service dept. and was told it would take about 90 minutes but it was done in about 60minutes. I was very pleased. I spoke with Jacky in the service dept. and was told it would take about 90 minutes but it was done in about 60minutes. I was very pleased. More

Honda of Illinois My service was completed efficiently and well. The bill was explained simply so I knew what had been done. I would recommend this dealership. To other My service was completed efficiently and well. The bill was explained simply so I knew what had been done. I would recommend this dealership. To other Honda owners. More

Excellent services I had nothing but respect for Honda service team. They been good to my family for years. We love Honda of Illinois. Great service always. And very ni I had nothing but respect for Honda service team. They been good to my family for years. We love Honda of Illinois. Great service always. And very nice customer service. More