Friendly Honda of Springfield

Sevice Great service. Did oil change and engine check. Software was updated and all was done in a fast way. I have used the service department for 11 yea Great service. Did oil change and engine check. Software was updated and all was done in a fast way. I have used the service department for 11 years. They try to help. In rare occasions you need to leave your car for a little longer than what they promised. I would continue to use there service. More

Purchase of used car Richard and James were very professional and easy to work with. The service staff did a great getting the car ready for pick up. Overall, it was a gre Richard and James were very professional and easy to work with. The service staff did a great getting the car ready for pick up. Overall, it was a great experience. More

Oil change They tried to charge me for a free oil change that I had coming it was on my record but they didn’t take time to look for it They tried to charge me for a free oil change that I had coming it was on my record but they didn’t take time to look for it More

My sevice The service experience I had was excellent. Everything was completed to my satisfaction in a timely fashion. Even the shuttle ride to and from work wa The service experience I had was excellent. Everything was completed to my satisfaction in a timely fashion. Even the shuttle ride to and from work was great. More

It couldn’t have been any easier and the staff was amazing Mark and derik were awesome I told them what I was looking for they went above and beyond and found me the car I was wanting and better yet they got m Mark and derik were awesome I told them what I was looking for they went above and beyond and found me the car I was wanting and better yet they got my payment $80 a month cheaper than I had planned. I will definitely be back at this dealership they are the best More

service I had a oil change and inspection done and they went over the inspection report with me real well and they did it in the time frame that they said th I had a oil change and inspection done and they went over the inspection report with me real well and they did it in the time frame that they said they would do it in More

Very happy!!!! My salesman was a pleasure to work with. No pressure no tricks. The whole staff was great. The free turkey was a great finishing touch. Thank You Fo My salesman was a pleasure to work with. No pressure no tricks. The whole staff was great. The free turkey was a great finishing touch. Thank You Folks. More

Reliable I put off doing my recalls due to being busy...THEY called me to see if they could arrange an appointment. We bought the car used- so it wasn’t even I put off doing my recalls due to being busy...THEY called me to see if they could arrange an appointment. We bought the car used- so it wasn’t even a new Odyssey van from them. That was really nice! More

Excelled in one area, not in another I brought in my car for a a brake pad replacement and rotation and once there I approved a brake fluid service. The tech called and said my brake pads I brought in my car for a a brake pad replacement and rotation and once there I approved a brake fluid service. The tech called and said my brake pads were fine, no need to replace. I said it had a scratching noise at really low speed and the tech said he would tell the mechanic. well the noise is still there. Secondly, I asked at the time if I had my tires rotated in June and I was told no. This is not true. I found my receipt and it was performed June 2. So I wasn’t too happy. More

Routine service and update plus 50000mi service I had trouble getting through on the phone to schedule service. Once I got to service everything was well handled and very well explained. We were no I had trouble getting through on the phone to schedule service. Once I got to service everything was well handled and very well explained. We were not pressured to do additional work but given the options and why service re ommended. More