Friendly Honda of Springfield

Oil and transmission fluid change This visit was initially for a routine oil change. Upon review of milage and age a change.of transmission fluid was recommended as well. . The job w This visit was initially for a routine oil change. Upon review of milage and age a change.of transmission fluid was recommended as well. . The job was done timely with an accurate cost estimate by informative, courteous staff and prompt processing of payments. More

Did not do anything Feels like they put no effort. Treated me like I was stupid for being a younger girl. Was pretty upset with the way they handled. The people who work Feels like they put no effort. Treated me like I was stupid for being a younger girl. Was pretty upset with the way they handled. The people who work at the front service desk are very sweet and nice. More

Very good maintenance service Easy to make an appointment. I was told the car would be done in 45 minutes and it was done as they said. . Staff was friendly and answered questions Easy to make an appointment. I was told the car would be done in 45 minutes and it was done as they said. . Staff was friendly and answered questions that I had. Appreciated snacks while I waited ! More

Great service I had a misunderstanding with my Honda Agrrement from a different Honda dealer and they took care of it perfectly. I would go back here. I had a misunderstanding with my Honda Agrrement from a different Honda dealer and they took care of it perfectly. I would go back here. More

Great car buying experience! This dealership was very professional from the very start. Everyone made sure my questions and concerns were answered! Thanks for the great car buyi This dealership was very professional from the very start. Everyone made sure my questions and concerns were answered! Thanks for the great car buying experience! More

Service Our needs were well met and Amanda made sure the service of our vehicle was in good hands. She pointed out that inspection of the vehicle cabin filter Our needs were well met and Amanda made sure the service of our vehicle was in good hands. She pointed out that inspection of the vehicle cabin filters showed they did not need replaced at this time and she also found a passenger side airbag recall and had that service done as well. Thanks to Amanda for the close attention and your mechanics for doing the work. More

Great Purchase & Service Experience Went to Honda of Illinois for service on my 2012 Accord and to test drive a 2018 CRV. Ed Selinger sold me the 2012 Accord, and I wanted to work wit Went to Honda of Illinois for service on my 2012 Accord and to test drive a 2018 CRV. Ed Selinger sold me the 2012 Accord, and I wanted to work with him to purchase a 2018 CRV. Ed is very knowledgeable, professional and personable. He explained the components of the CRV-EXL very thoroughly, completed the paperwork and made sure that every detail was in perfect order from beginning to end. Marcus who handled the extended warranty work was very helpful in explaining coverage details. Greg and the service employees did an excellent job preparing the vehicle and installing the extra items that I ordered. The entire buying and service experience with Ed, Marcus and Greg at Honda of Illinois was great! I would highly recommend anyone to purchase a vehicle there. More

New car purchase Our experience was a good one. E were able to get good value on trading our 2916 Pilot. We found anew Pilot in a beautiful sapphire blue. We got a goo Our experience was a good one. E were able to get good value on trading our 2916 Pilot. We found anew Pilot in a beautiful sapphire blue. We got a good interest rate and purchased the car. More

Prompt, thorough, friendly Had a great experience at Honda of Illinois. Made appointment less than 24 Hours ahead of time. Did not have to wait an undue amount of time for the Had a great experience at Honda of Illinois. Made appointment less than 24 Hours ahead of time. Did not have to wait an undue amount of time for the car to be serviced. Waiting area was very welcoming. Service person thoroughly explained what was checked and how everything was performing. More

Timely work Service completed in less than an hour...as promised. Had a nice visit with our favorite salesman, Frank Pedraza. We will be back in the future. Service completed in less than an hour...as promised. Had a nice visit with our favorite salesman, Frank Pedraza. We will be back in the future. More