Fretz RV
Souderton, PA
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414 Reviews of Fretz RV
Nice people 👍 The service was great, the sales person Bob was patient and attentive. No pressure for purchase was felt. The availability to RV’s are there to explor The service was great, the sales person Bob was patient and attentive. No pressure for purchase was felt. The availability to RV’s are there to explore. 👍 More
Excellent Customer Care Our first visit to Fretz was a comedy of errors. Thankfully, Pete, our salesperson was ready for anything and he easily handled the hurdles. We wante Our first visit to Fretz was a comedy of errors. Thankfully, Pete, our salesperson was ready for anything and he easily handled the hurdles. We wanted to test drive a couple, but people had left things turned on in the RV's and the batteries were dead. Pete got a battery charger from the office and off we went. He was not high pressure or the typical "salesperson" ... in fact we changed our minds about what we wanted at least three times and he was always supportive. Flash forward to the day we picked up our new travel trailer ... we arrived for our walk through and the radio in our coach was not working. These guys were not going to let us leave without making sure everything was in proper working order. It took them a couple hours and they stayed past closing time, but the service tech, Mark, told us that he didn't want us to have to go through a warranty department. They already had the money and they could have let us leave, but they truly cared about making sure we left happy and with a perfect coach. They had smiles on their faces even working after closing. After we left, Pete called us twice in a few days to make sure we had everything under control and that we made it to our final destination home in Nashville safely. Thank you for the stellar first experience in purchasing our first RV! I highly recommend Fretz! Ask for Pete :) More
Perfect Everything from start to finish was perfect...never felt any pressure to buy...never felt like it was a car dealership with someone on top of you the Everything from start to finish was perfect...never felt any pressure to buy...never felt like it was a car dealership with someone on top of you the entire time...when we decided to move forward our guy was on point!!! More
Great RV buying experience We started looking at Fretz because they had the RV brands we were interested in seeing even though it was a 4 hour drive from home. A friend had purc We started looking at Fretz because they had the RV brands we were interested in seeing even though it was a 4 hour drive from home. A friend had purchased there and said it was worth the drive and they were right. Questions answered by salespeople who listen and give you space to make your decision. No high pressure tactics and even the financing was easy and straightforward. We have no hesitation in recommending Fretz RV and our salesperson, John Andoloro. More
It was a great experience people were very helpful from sale Everybody was great to work with. Experience very good. In other words everybody was helpful we had serval issues to take care of and everybody did th Everybody was great to work with. Experience very good. In other words everybody was helpful we had serval issues to take care of and everybody did the best they could hold helping us in getting a result. More
Pleasant experience Great friendly knowledgeable staff, easy to deal with, Brian will do his best to get you the best deal. They make sure you are ready to hit the road b Great friendly knowledgeable staff, easy to deal with, Brian will do his best to get you the best deal. They make sure you are ready to hit the road before you pull out More
People friendly and dog friendly Everyone we met at this dealership was courteous and professional. They actually have dog bowls inside the dealership because they know so many rvers Everyone we met at this dealership was courteous and professional. They actually have dog bowls inside the dealership because they know so many rvers travel with their buddies. They were straightforward with their pricing and honest with their presentation I could not have asked for better service. More
Great and Easy Experience Upgrading to a new and larger RV Went to Fretz last weekend to just casually look at a larger RV during their Summer sale. Saw a few models we liked. We were not haggled or followed b Went to Fretz last weekend to just casually look at a larger RV during their Summer sale. Saw a few models we liked. We were not haggled or followed by salesmen which was real nice. Saw a model we liked and asked Luke for prices. Was surprised to hear that our little hybrid travel trailer was in high demand used and we were thrilled after Luke talked to his manager to find out we would get quite a bit more than we owed on it, we figured we would be under water. So lets get a new RV. The financing piece only took minutes and by the time we got to the campground Saturday evening we were approved with a great interest rate. Luke pushed everything quickly as we requested and the new Jayco SLX will be delivered right to our campsite tomorrow. Luke gave us a great orientation to the camper in the evening so we could accommodate our work schedules and the paper signing was thorough and brief. Luke was wonderful as was Bryan with financing. We are very pleased and highly recommend Fretz. More
Purchase new Travato rv Very helpful to explane my new rv, easy to purchase good price Saleman was great, I’m very soddify , Will go back for any service I need Thanks Era Very helpful to explane my new rv, easy to purchase good price Saleman was great, I’m very soddify , Will go back for any service I need Thanks Eraldo More
Worth the drive, to visit family. I have dealt with FRETZ RV for over seven years. We purchased our RV from them and they do our annual inspection and all of the maintenance. I driv I have dealt with FRETZ RV for over seven years. We purchased our RV from them and they do our annual inspection and all of the maintenance. I drive 90 minutes to get there, and it is worth it every time. From sales to service, I have made relationships with their employees and they treat you like family. They do it right and they do it well. More