
Fretz RV
Souderton, PA
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419 Reviews of Fretz RV
Return customers We've bought several campers at Fretz RV in the past 16 years. Our salesman, Mark Cain, was great to deal with and worked to find the right RV for We've bought several campers at Fretz RV in the past 16 years. Our salesman, Mark Cain, was great to deal with and worked to find the right RV for our needs. More
Fretz RV has the ability to make your RV plans happen We were introduced to Fretz RV at the Hershey Park RV Show Sept, 2017. The rig we wanted had to be ordered due to high demand. Very low pressure whi We were introduced to Fretz RV at the Hershey Park RV Show Sept, 2017. The rig we wanted had to be ordered due to high demand. Very low pressure which we appreciate. Our rig is brand new, so I have yet to experience Fretz service, however, I have no question they will honor all warranty items and get us back on the road as quickly as possible. More
Came back to Fretz after looking at other places We traveled hours to buy a Travel Trailer at Fretz recently. What a pleasant, comfortable experience that was! We didn't have any prior knowledge but We traveled hours to buy a Travel Trailer at Fretz recently. What a pleasant, comfortable experience that was! We didn't have any prior knowledge but Luckily, we had help from Allen Lusby who was gracious, knowledgeable and extremely insightful. Best of all, he never applied any undue pressures. We were treated very well by him. Without hesitations, we would recommend Fretz should you be in the market to shop for any RV. More
Shopping We are in the early planning stage. We would like to test drive a Class C and a Unity LTV. I was told Saturdays are too busy to take test drives, so We are in the early planning stage. We would like to test drive a Class C and a Unity LTV. I was told Saturdays are too busy to take test drives, so we will try to arrange some day when the wife and I both have a week day off. Best regards, More
great to deal with Great experience from when I first wrnt to RV open house right through pick up today. Great tutorial to get me up and running. Thanks Luke!!! Great experience from when I first wrnt to RV open house right through pick up today. Great tutorial to get me up and running. Thanks Luke!!! More
Don’t buy if not in driving range! Bought a new Winnebago Voyage 28SGS that was delivered June 30 2018.Sunday the July 15 I noticed that the Winnebago decal on the front cap was badly d Bought a new Winnebago Voyage 28SGS that was delivered June 30 2018.Sunday the July 15 I noticed that the Winnebago decal on the front cap was badly discolored. Tried Monday and Tuesday getting ahold of anyone at corporate to is if this was something they had been dealing with. No response. Text Harris the next day, he was getting with the service manager. Text the with same response.Text Andrew wanting why it takes two days to pick up the phone. No response.Spent three days in make ready and there still wood shavings all over the back floor and chairs and the outside hadn’t been touched. Wish I could put pics so you could see. More
Great service on our Jayco purchase Great service on the purchase of our new trailer. Pete was very patient in explaining everything to us and showing us how the trailer operated. Bria Great service on the purchase of our new trailer. Pete was very patient in explaining everything to us and showing us how the trailer operated. Brian had all the paperwork ready for us. More
Great Experience- salesman's no pressure approach Ask for Al Papa if you want the best salesman ever. Al is laid back, and knowledgeable about RVs. He helped us get the best deal and had us driving of Ask for Al Papa if you want the best salesman ever. Al is laid back, and knowledgeable about RVs. He helped us get the best deal and had us driving off the lot in less than 7 days with our Winnebago Sunstar 35F! Many thanks to Al and Brian, especially if you are looking to buy without the high pressure sales that most places have! The coach had everything ready to go upon arrival for pick up- tank full of gas, ac on, paperwork ready to be signed, and ensured all questions were addressed prior to leaving the dealership. The tech who explained few things to us also did a very thorough job. They do things right. More
Disappointing After reading positive reviews just about everywhere, I decided to purchase an RV from Fretz RV. I made an appointment (online) and drove 4 hours From After reading positive reviews just about everywhere, I decided to purchase an RV from Fretz RV. I made an appointment (online) and drove 4 hours From the DC area. I had several RVs in mind and hoped to get expert help finalizing my research. I’d searched online and been to RV shows, but really needed personalized help to make a decision. All I can say is my enthusiasm went from 10 to 0 in the barely 20 minutes they managed to spend with me. I am a serious and qualified buyer; however, I’m a single woman and really wonder if this played into the sales person’s indifference to helping me. I felt so slighted I left feeling close to tears. I own a business and deal with clients all day and this is certainly not how I treat my clients. I had originally planned to stay overnight but was so put-off by my experience that I drove another 4 hours to go home, a total of 8 hours for a 20 minute visit. Reading these reviews I’m not really sure why I had such a bad experience but I felt they treated me like I wasn’t a serious buyer or even worth their time.. Two managers did follow-up and invited me back with a promise to Improve my experience, but unfortunately it’s just too late to change my impression. More
Just what we we were looking for. We were very pleased with Fretz RV with their large selection of motor homes. We told them what rv we were interested in and they immediately showed We were very pleased with Fretz RV with their large selection of motor homes. We told them what rv we were interested in and they immediately showed it to us. They did not try to sell us something else at a higher price range. All of their employees were great and the finance manager explained everything to us in detail to finalize our sale. There were a few dealers that were closer to where we lived but they did not have a good selection in what we were looking for in our price range. It was worth the trip to find what we were looking for. More