Fretz RV

Great service on our Jayco purchase Great service on the purchase of our new trailer. Pete was very patient in explaining everything to us and showing us how the trailer operated. Bria Great service on the purchase of our new trailer. Pete was very patient in explaining everything to us and showing us how the trailer operated. Brian had all the paperwork ready for us. More

Great Experience- salesman's no pressure approach Ask for Al Papa if you want the best salesman ever. Al is laid back, and knowledgeable about RVs. He helped us get the best deal and had us driving of Ask for Al Papa if you want the best salesman ever. Al is laid back, and knowledgeable about RVs. He helped us get the best deal and had us driving off the lot in less than 7 days with our Winnebago Sunstar 35F! Many thanks to Al and Brian, especially if you are looking to buy without the high pressure sales that most places have! The coach had everything ready to go upon arrival for pick up- tank full of gas, ac on, paperwork ready to be signed, and ensured all questions were addressed prior to leaving the dealership. The tech who explained few things to us also did a very thorough job. They do things right. More

Disappointing After reading positive reviews just about everywhere, I decided to purchase an RV from Fretz RV. I made an appointment (online) and drove 4 hours From After reading positive reviews just about everywhere, I decided to purchase an RV from Fretz RV. I made an appointment (online) and drove 4 hours From the DC area. I had several RVs in mind and hoped to get expert help finalizing my research. I’d searched online and been to RV shows, but really needed personalized help to make a decision. All I can say is my enthusiasm went from 10 to 0 in the barely 20 minutes they managed to spend with me. I am a serious and qualified buyer; however, I’m a single woman and really wonder if this played into the sales person’s indifference to helping me. I felt so slighted I left feeling close to tears. I own a business and deal with clients all day and this is certainly not how I treat my clients. I had originally planned to stay overnight but was so put-off by my experience that I drove another 4 hours to go home, a total of 8 hours for a 20 minute visit. Reading these reviews I’m not really sure why I had such a bad experience but I felt they treated me like I wasn’t a serious buyer or even worth their time.. Two managers did follow-up and invited me back with a promise to Improve my experience, but unfortunately it’s just too late to change my impression. More

Just what we we were looking for. We were very pleased with Fretz RV with their large selection of motor homes. We told them what rv we were interested in and they immediately showed We were very pleased with Fretz RV with their large selection of motor homes. We told them what rv we were interested in and they immediately showed it to us. They did not try to sell us something else at a higher price range. All of their employees were great and the finance manager explained everything to us in detail to finalize our sale. There were a few dealers that were closer to where we lived but they did not have a good selection in what we were looking for in our price range. It was worth the trip to find what we were looking for. More

Excellent Our experience with fretz was 1st class , our sales men al poppa was great . The fretz team went above and beyond to get the deal done on our new rv w Our experience with fretz was 1st class , our sales men al poppa was great . The fretz team went above and beyond to get the deal done on our new rv while we were away on our vacation in our previous coachman travel trailer . The finance manager Brian went above and beyond as well . Great team and excellent prices . Highly recommend fretz rv if you want excellent service and knowing when you leave the lot with your new rv they will be there to help you with any issues in the future . More

Honest and quick to help This dealer has to be one of the best one I dealt with so far. They went over the whole trailer from top to bottom leaving no questions unanswered. Yo This dealer has to be one of the best one I dealt with so far. They went over the whole trailer from top to bottom leaving no questions unanswered. You walk through the show room and you feel like family there, everyone makes sure you're taken care of. No one is on top of you as you search around but when you need assistance, they are right there standing by to answer or demonstrate any thing you need. I highly recommend this dealer especially if you are new to camping like myself, you will not be disappointed. More

Excellent care We purchased a Jayco Hummingbird 17 RK last fall and after several short trips headed for Florida for the winter. While we were out our countertop su We purchased a Jayco Hummingbird 17 RK last fall and after several short trips headed for Florida for the winter. While we were out our countertop suffered some delamination and water intrusion. After some initial difficulty with Jayco's warranty department all went well, not only the countertop, but Fretz identified a few other problems and corrected them. Rachel in service was a true jewel assisting us and guiding us during the entire process. We will recommend this service center, and dealership to others. More

Our 1st RV Our experience with the Fretz team was great. Low pressure sales, knowledgeable staff, and a thorough walk through of our unit. The paperwork was a br Our experience with the Fretz team was great. Low pressure sales, knowledgeable staff, and a thorough walk through of our unit. The paperwork was a breeze, I couldn’t believe how quick & buttoned up it was. Many car dealerships should take note here. And the best part of our experience was the technician Milo who fixed some minor (& not so minor) issues on the spot. He really worked to get the issues fixed correctly so we didn’t have to come back. Parts guy Henry was great, he was really helpful recommending the parts & accessories we needed. And the prices in their store were not that bad, the 15% off coupon was even more helpful stocking up. More

New winnabago 5th camper we bought from this dealer. Always return your calls and have all paperwork in order/ready to go. Very polite and easy to deal with. 5th camper we bought from this dealer. Always return your calls and have all paperwork in order/ready to go. Very polite and easy to deal with. Only issue we had was the prep of the camper. Few issues found that we will need to return camper for, kinda of ruined the excitement & experience. More