
Fretz RV
Souderton, PA
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419 Reviews of Fretz RV
Huge Thanks!! Thanks for the great service and personal attention provided in helping us navigate the purchase of our New RoadTrek RS Adventurous!!! We really app Thanks for the great service and personal attention provided in helping us navigate the purchase of our New RoadTrek RS Adventurous!!! We really appreciated the through and detailed walk through as well. Awesome experience!!! Our best, Paul and Kristin More
The owner made things right! I gave Fretz RV 5 stars because of the owner, Steve Fretz. I did not initially have a good experience because of my sales guy and confusion between th I gave Fretz RV 5 stars because of the owner, Steve Fretz. I did not initially have a good experience because of my sales guy and confusion between the online rep and the sales manager. When I sent an email to the online rep describing my unpleasant experience, he forwarded it to the owner. Steve reached out to me right away and wanted to make things right. He handled the situation respectfully and professionally and we were able to make a deal. I’m very happy with my camper purchase and would still recommend Fretz RV inspite of my initial experience. The finance guy Brian was also great and professional to deal with. He made everything very easy and smooth at settlement. I have a lot of respect for people who will step in and make it right because it’s there business and there name is on it. More
Great Experience Stopped by to look at a travel trailer we saw online. Met with Harris, at Al Papa’s recommendation. Harris showed us the unit we came to see, along wi Stopped by to look at a travel trailer we saw online. Met with Harris, at Al Papa’s recommendation. Harris showed us the unit we came to see, along with about 5 or 6 others that met our requirements. He was knowledgeable, courteous, pleasant and not pushy! He helped us decide on a trailer that was just what we were looking for. Stayed past closing time to complete the paperwork. We met with Al the next week to pick up our camper. Al had everything ready to go, gave us the ins and outs of our new purchase and answered all questions. Very positive experience dealing with Harrud and Al. More
GOOD EXPEWRIENCE In sales I can always tell Al Pappa is hearing what I am asking for by what he shows me to look at. And Jamie is service always finds a way to make i In sales I can always tell Al Pappa is hearing what I am asking for by what he shows me to look at. And Jamie is service always finds a way to make it happen. Thank you all at Fretz. More
Easy process Got a good price. This is my first RV, so I am still learning. Upon delivery my RV was in good shape, and I am being well supported after the purch Got a good price. This is my first RV, so I am still learning. Upon delivery my RV was in good shape, and I am being well supported after the purchase. I hope any future service goes as well as the purchase and pickup process. More
Well organized from walk through to paperwork. As a new RV family we really appreciated how organized and thorough the process was. Everyone involved from the walk through to the paperwork to getti As a new RV family we really appreciated how organized and thorough the process was. Everyone involved from the walk through to the paperwork to getting hitched to the vehicle for the first time I never felt rushed. All of our questions were answered...even some that we didn't know that we had. I feel comfortable that they will be there for us should any questions or issues come up along the way. Big Thanks to Everyone on the Fretz Team!! More
Easy and Hassle free Called in with what I was looking for after a bad experience at another dealership. Luke wasted no time with return phone calls and answers. Fretz h Called in with what I was looking for after a bad experience at another dealership. Luke wasted no time with return phone calls and answers. Fretz had just gotten that trailer in, and in less than a week we took it home. Took care of us right on time at our pick up appointment. Everyone was very professional. More
Best Mossy Oak ever! Allen and the entire staff at FRETZ have made my first RV purchase a wonderful experience with ease! I’m grateful for the expertise and professionalis Allen and the entire staff at FRETZ have made my first RV purchase a wonderful experience with ease! I’m grateful for the expertise and professionalism! Thank you everyone! More
“Salesman” would NOT sell me what I wanted ; He rook time to “make the sale” but ignored me & my needs. Refused to explain to me what the fact that what he was selling me could NOT be used to d ; He rook time to “make the sale” but ignored me & my needs. Refused to explain to me what the fact that what he was selling me could NOT be used to do what I wanted ,ignored my requests... not a happy customer! T More
Great experience!! My sales rep, Luke Wilson and the entire staff at Fretz were wonderful. I traveled 2 1/2 hours to Fretz due to their reputation and I was not disappo My sales rep, Luke Wilson and the entire staff at Fretz were wonderful. I traveled 2 1/2 hours to Fretz due to their reputation and I was not disappointed. Love my new Roadtrek Zion SRT!! More