Fretz RV
Souderton, PA
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414 Reviews of Fretz RV
All Good! I gave Brian a great review a moment ago but I forgot to hit the 5 Stars! I gave Harris a good review on another post! I gave Brian a great review a moment ago but I forgot to hit the 5 Stars! I gave Harris a good review on another post! More
Fretz RV Stopped in to check what models and features were available in travel trailers. Got information requested and wasn’t hounded by sales person. They ans Stopped in to check what models and features were available in travel trailers. Got information requested and wasn’t hounded by sales person. They answered all my questions and were professional in all areas. Would recommend them anytime. More
Great Hassle Free Buying Experience From day 1 we felt at ease with our salesman, Rick Hand. Very knowledgeable. Our questions were answered before we had to ask. Never felt pressured. From day 1 we felt at ease with our salesman, Rick Hand. Very knowledgeable. Our questions were answered before we had to ask. Never felt pressured. Very accommodating. We know that if we need anything in the future, he will be there for us. We are so happy we went to Fretz RV! We left there as happy campers! Gary and Kathy More
Horrible Salespeople We had a horrible experience at Fretz RV. The salespeople Al and Mark were unwilling to help and flat out rude. We will never give Fretz RV our busine We had a horrible experience at Fretz RV. The salespeople Al and Mark were unwilling to help and flat out rude. We will never give Fretz RV our business. More
Everything was great the people were friendly Our experience with fritz was excellent Would tell everybody to go there the salesman was real friendly and knowledgeable. The financial department w Our experience with fritz was excellent Would tell everybody to go there the salesman was real friendly and knowledgeable. The financial department was the best More
Huge Thanks!! Thanks for the great service and personal attention provided in helping us navigate the purchase of our New RoadTrek RS Adventurous!!! We really app Thanks for the great service and personal attention provided in helping us navigate the purchase of our New RoadTrek RS Adventurous!!! We really appreciated the through and detailed walk through as well. Awesome experience!!! Our best, Paul and Kristin More
The owner made things right! I gave Fretz RV 5 stars because of the owner, Steve Fretz. I did not initially have a good experience because of my sales guy and confusion between th I gave Fretz RV 5 stars because of the owner, Steve Fretz. I did not initially have a good experience because of my sales guy and confusion between the online rep and the sales manager. When I sent an email to the online rep describing my unpleasant experience, he forwarded it to the owner. Steve reached out to me right away and wanted to make things right. He handled the situation respectfully and professionally and we were able to make a deal. I’m very happy with my camper purchase and would still recommend Fretz RV inspite of my initial experience. The finance guy Brian was also great and professional to deal with. He made everything very easy and smooth at settlement. I have a lot of respect for people who will step in and make it right because it’s there business and there name is on it. More
Great Experience Stopped by to look at a travel trailer we saw online. Met with Harris, at Al Papa’s recommendation. Harris showed us the unit we came to see, along wi Stopped by to look at a travel trailer we saw online. Met with Harris, at Al Papa’s recommendation. Harris showed us the unit we came to see, along with about 5 or 6 others that met our requirements. He was knowledgeable, courteous, pleasant and not pushy! He helped us decide on a trailer that was just what we were looking for. Stayed past closing time to complete the paperwork. We met with Al the next week to pick up our camper. Al had everything ready to go, gave us the ins and outs of our new purchase and answered all questions. Very positive experience dealing with Harrud and Al. More
GOOD EXPEWRIENCE In sales I can always tell Al Pappa is hearing what I am asking for by what he shows me to look at. And Jamie is service always finds a way to make i In sales I can always tell Al Pappa is hearing what I am asking for by what he shows me to look at. And Jamie is service always finds a way to make it happen. Thank you all at Fretz. More
Easy process Got a good price. This is my first RV, so I am still learning. Upon delivery my RV was in good shape, and I am being well supported after the purch Got a good price. This is my first RV, so I am still learning. Upon delivery my RV was in good shape, and I am being well supported after the purchase. I hope any future service goes as well as the purchase and pickup process. More