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Frederick Chevrolet & Certified Pre-Owned

Lebanon (Visit website for Hershey and Lancaster locations) , PA

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135 Reviews

1505 Quentin Road

Lebanon (Visit website for Hershey and Lancaster locations) , PA

17042

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135 Reviews of Frederick Chevrolet & Certified Pre-Owned

October 31, 2017

Excellent Service,friendly and very knowledgeable Cheri was very helpful in finding what we were looking for. When we picked the Trax up she explained every thing very well. She wanted us to be satis More

by Erma 1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
October 27, 2017

Excellent Service! Cheri went above and beyond! Not only was she professional and courteous, but she truly cared about me as a customer, and helped make a tough week end More

by Sarah84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
February 20, 2017

Very friendly and caring service Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forgot. More

by Karl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
Feb 20, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

Our #1 concern is making sure our customer's are happy with our service. We know that you placed your trust in us and it's our job to make sure you are a satisfied customer. Your good will is our first concern.

February 17, 2017

Excellent purchase and excellent service! We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with res More

by Karl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
Feb 17, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

I appreciated the opportunity to earn your business. I will always do everything possible to merit the confidence you have shown us. Please call on me whenever I can be of further assistance. Again, Thank you and Welcome to the Frederick's family.

December 30, 2016

Car purchase I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
Dec 30, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

I appreciated the opportunity to earn your business. I look forward to your future business and if you have any friends, relatives or co-workers looking for a vehicle I would be grateful for your referral. Again, Thank you and welcome to the Frederick's family.

December 13, 2016

Excellent Service! I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for More

by Lee'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Service Dept.
November 08, 2016

Buying 2013 Silverado truck. The best experience ever buying a vehicle. Tom was just very calm and not pushy, just the way it should be! I would recommend anyone to come to Fredri More

by Chevy 4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
Nov 09, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

I appreciated the opportunity to earn your business. Thanks! It has been a pleasure working with you and I look forward to serving you in the future. If you have any relatives, friends or co-workers in the market for a vehicle, I would be very grateful for your referral. Welcome to our family and Again, Thank you.

October 21, 2016

Not helpful I went to this dealership to originally buy a used BMW, When I drove there they told me the car was at another lot and they would not be able to get t More

by John64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The General Manager., Eli Hernandez
September 15, 2016

Easy,painless,and informative Tom zemba made buying my used truck painless and enjoyable, his attention to detail and my needs were met in a professional manner, I would definitely More

by Duke Elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
September 09, 2016

Lancaster location big rip off Purchased a 2007 infinity did not find out until we traded it in the car a major body damaged and they never disclosed that upon selling us the car More

by Mark M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Zemba
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