Frederick Chevrolet & Certified Pre-Owned
Lebanon (Visit website for Hershey and Lancaster locations) , PA
Filter Reviews by Keyword
By Type
135 Reviews of Frederick Chevrolet & Certified Pre-Owned
Excellent Service,friendly and very knowledgeable Cheri was very helpful in finding what we were looking for. When we picked the Trax up she explained every thing very well. She wanted us to be satis Cheri was very helpful in finding what we were looking for. When we picked the Trax up she explained every thing very well. She wanted us to be satisfied with our purchase. More
Excellent Service! Cheri went above and beyond! Not only was she professional and courteous, but she truly cared about me as a customer, and helped make a tough week end Cheri went above and beyond! Not only was she professional and courteous, but she truly cared about me as a customer, and helped make a tough week end a little brighter! More
Very friendly and caring service Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forgot. Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forgot. I know that most places would have just wrote it up as a "no show" but even with Frederick's busy schedule Tom took the time to call me and give me a reminder. This little extra step proves to me that their care and service goes beyond the time of purchase. Thanks again Tom! More
Excellent purchase and excellent service! We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with res We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with respect and honesty. After our purchase we had a couple of minor items that needed corrected and Tom and the Frederick service department made not only made the fixes but took the time to explain things. Thank you Tom and to the Frederick service people. We are very satisfied! More
Car purchase I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again. I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again. More
Excellent Service! I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for a few days, Rick had a 2016 Spark loaner ready for my convenience and I did not even have to request one! I will never trust my car to anyone but Rick or Pete at Fredericks Chevy, highly recommend! More
Buying 2013 Silverado truck. The best experience ever buying a vehicle. Tom was just very calm and not pushy, just the way it should be! I would recommend anyone to come to Fredri The best experience ever buying a vehicle. Tom was just very calm and not pushy, just the way it should be! I would recommend anyone to come to Fredrick to buy a vehicle! More
Not helpful I went to this dealership to originally buy a used BMW, When I drove there they told me the car was at another lot and they would not be able to get t I went to this dealership to originally buy a used BMW, When I drove there they told me the car was at another lot and they would not be able to get the car to the lot til the following day. They then proceeded to take me on a test drive of a Chevy Malibu, which I really did not like. Next I was shown a 2012 Nissan Sentra. I liked the car so I started to work a deal, but left the showroom over them not meeting my deal. After a few days I called back and said I would take the car at $11,000 and I would give $3000 and they get the fiance not a lease. It was also agreed that the paperwork would be sent to their sister dealership. Lancaster Pre-owned. When I got to Lancaster Pre-Owned to sign the paperwork and close the deal it was nothing that was agreed upon. The day I signed this paperwork I was recovering from an accident I was in. I have attempted for almost two years to get either dealership to man up and admit the a mistake was made and to make it right. I have a pink slip saying the car is $11,000 and some change, But the car is not fianced it is a lease and at almost$15000 with my $3000 wrapped up in all types of fees. The GM of Fredrick told me it needed to be dealt with the GM of Lancaster Pre-Owned which I have called 3 times and have not had a call returned. Best advise I can give is this. Do not buy a car unless you get everything handled at one dealership. I just wonder how many other people have been taken advantage of like this? One last thing, first inspection was due less than 8 months which took a motor mount and a front control arm. But the really sad part, The man who helped me at Frederick , I was told did not even get the commission, That's a shame because Eli worked so hard to make the original deal. More
Easy,painless,and informative Tom zemba made buying my used truck painless and enjoyable, his attention to detail and my needs were met in a professional manner, I would definitely Tom zemba made buying my used truck painless and enjoyable, his attention to detail and my needs were met in a professional manner, I would definitely buy from Frederick presented again. More
Lancaster location big rip off Purchased a 2007 infinity did not find out until we traded it in the car a major body damaged and they never disclosed that upon selling us the car Purchased a 2007 infinity did not find out until we traded it in the car a major body damaged and they never disclosed that upon selling us the car More