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Frederick Chevrolet & Certified Pre-Owned

Lebanon (Visit website for Hershey and Lancaster locations) , PA

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135 Reviews

1505 Quentin Road

Lebanon (Visit website for Hershey and Lancaster locations) , PA

17042

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135 Reviews of Frederick Chevrolet & Certified Pre-Owned

August 24, 2016

Satisfaction beyond expections! Tom Zemba negotiated a fair price for the desired vehicle and offered an comprehensive additional warranty, which we accepted. He obtained attractive More

by Mike1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
August 16, 2016

Worst experience ever I have bought numerous card in my lifetime and buying a car from Frederick was the worst experience ever. Salesperson changed price after I had it in More

by Camaro guy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jacqueline Shahat, Fred Laurenzo, Matt Kessler
Aug 18, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

Dear Mr. Strauss, We are sorry about your less than excellent experience in our sales department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. Our owner attempted to contact you. He left you a message and would appreciate the opportunity to speak with you. Although your comments do not reflect this, you did received the original price quoted erroneously by our salesman. Ultimately, you received an unheard of price on a Limited Edition 50th Anniversary Camaro. The owner takes responsibility for not assigning you another salesman for the delivery of your vehicle. This salesman is not normally ill-tempered. As a result of your poor treatment, unfortunately, he was let go and is no longer with the Frederick auto group. We honored your price and do not condone poor treatment of our customers. Thank you for your understanding and enjoy your new vehicle. The Frederick Auto Group

June 16, 2016

Comfortable Car Buying Doug gave us easily the best service I have received from a salesperson at a car dealership. Not once did he pressure us into buying the car but was o More

by andywag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Speece
June 06, 2016

2nd time around My wife and I recently purchased a truck through Frederick pre-owned Hershey. This is our second vehicle in three years at the establishment. We have More

by R Stare
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Zemba
Jun 06, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

I appreciated the opportunity to earn your business. Furthermore, if you have friends, relatives,or co-workers in the market for a vehicle, I would be very grateful for your referral. It has been a pleasure serving you. Again, Thank you.

April 30, 2016

Awesome experience if your looking for a vehicle I would definitely recommend Cheri Kaplan I would recommend Frederick Chevrolet to everyone I know near and f More

by John S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service , Cheri Kaplan
April 21, 2016

Excellent experience I came from Boston to purchase a vehicle, Fredrick Chevrolet was the only place that had the used vehicle I was looking for. I contacted Sam and Georg More

by rlore611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
April 18, 2016

very good I don't like making big purchases, but if I had to make one, it's better to make one with somebody who knows what they are doing, and Sam Garcia does More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
April 03, 2016

Not a bad dealership I've been visiting this dealership for a little over a year now with my certified Sonic and so far the service is what I would call "good". The parts More

by car dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kessler
March 23, 2016

Sammy is a great asset. Very friendly didn't haggle with me. Sammy treated us with respect and we will return in the future to deal with Sammy again. Very friendly dealership. Very clean shop. Picked up cars the More

by 051901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
Mar 23, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

Thank you so much your kind words. Remember I am here wherever you need me and don't forget to drop by to say hi and get a free car wash.

March 23, 2016

Great service Went in to lease a car but my credit wasn't good enough but Sam did not give up on finding me a car. With Sam hard work and dedication he was able to More

by Tarina37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Garcia, Kevin Wenrich
Mar 23, 2016 -

Frederick Chevrolet & Certified Pre-Owned responded

Thank you Tarina it was a pleasure to help you. Enjoy your car you know where to find me if you need anything.

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