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Frederick Chevrolet & Certified Pre-Owned

Lebanon (Visit website for Hershey and Lancaster locations) , PA

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135 Reviews

1505 Quentin Road

Lebanon (Visit website for Hershey and Lancaster locations) , PA

17042

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135 Reviews of Frederick Chevrolet & Certified Pre-Owned

January 09, 2018

Great! Cheri was amazing! I would definitely recommend her to anyone. Very personable and just amazing to work with! Everyone was very nice there. I’m super More

by Gorgeous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
Jan 15, 2018 -

Frederick Chevrolet & Certified Pre-Owned responded

Thank you so much for taking the time to post your review. We have an excellent staff of salespeople and Cheri exemplifies our commitment to customer service. She will appreciate your kind words. Thank you again for your comments and we look forward to seeing you again at Frederick! Sincerely, Stephanie Hanford Marketing & Customer Support Frederick Auto Group shanford@frederickauto.com

December 27, 2017

I love working with Cheri! Cheri has the best customer service of any sales person I have ever worked with. She has helped me find the perfect vehicle a few times, and every en More

by Catharine J Weaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
Dec 28, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

Hi Cee Jay! Thanks for posting a review for Cheri. As you know, she is great with her customers and provides exceptional service. She takes great pride in her customer care and we appreciate you taking the time to give us this positive feedback. Feel free to contact us with any further questions or needs and enjoy your new vehicle! Merry Christmas and Happy New Year! Best, Stephanie Hanford Marketing Director (717) 274-1461 shanford@frederickauto.com

December 14, 2017

Easy doing business In my life...what I want, when I want it, economy and ease of placement is everything. Fredericks and Cheri Kaplan easily and happily fill the bill. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
Dec 28, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

Thanks for allowing us to help you! It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future! Best, Stephanie Hanford Marketing Director (717) 274-1461 shanford@frederickauto.com

December 13, 2017

Easy truck buying experience Cheri Kaplan did a great job helping me find my new truck. It was a pleasure working with her. She was very friendly and trustworthy. More

by careyseyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
Dec 13, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

Congratulations on your new truck! Thank you for taking the time to write about your experience with us. I’m pleased to hear Cheri did a great job in assisting you with your purchase. We understand that buying a car is an important decision and we are honored that you chose us. Please feel free to contact us if you have any further question or concerns as we are always here to help! Best, Stephanie Hanford Marketing Director (717) 274-1461 shanford@frederickauto.com

December 06, 2017

Car purchase Thank you Cheri and Steven Kaplan for looking for the right car for us. We respect your profession and technical abilities. It been a pleasure doing b More

by Beautician
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan, Steve Kaplan
Dec 13, 2017 -

Frederick Chevrolet & Certified Pre-Owned responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the right vehicle for you. I could not be happier to hear that Cheri and Steven were able to do this for you. Please feel free to reach out if you need anything! Best regards, Stephanie Hanford Marketing Director (717) 274-1461 shanford@frederickauto.com

November 27, 2017

100% SATISFIED WITH AN AWESOME NEW RAV TO BOOT!!! Cheri Kaplan is not your every day sales person, indeed. From the initial inquiry to the last signed document our experience was absolutely pleasant & More

by Karin Harchuska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan, Stephanie Hanford, Steve Kaplan
November 22, 2017

Not “sold to” but “helped with” Cheri gave us ththe most professional and “non salesperson” experience I’ve had buying a car. I have many years’ sales experience and my “bs detector” More

by ChrisC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
November 21, 2017

Cheri Kaplan hit this one outta the park!! ⚾ We had a GREAT experience! Frederick Chevrolet has an easy to use website when searching for a vehicle and convienent features to communicate with the More

by Melissa Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan, Steve Kaplan, Tom Zemba, Lin Davis, Tom Klein
November 18, 2017

Cheri Kaplan great with customer service! This is my 3rd car I have purchased from Cheri. You will find her well versed on the cats she sells. She is friendly, very knowledgeable and reliabl More

by Prudence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan, Tom Klein
November 05, 2017

Awesome Frederick Chevrolet is a great place to do business with never any pressure Cheri Kaplan is the person to see she is always there and ready to help Ch More

by John23605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Kaplan
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