Fred Mueller Automotive

Mike was great through the whole process. He kept in touch with me daily on financing options and the sale of the vehicle. Mike stayed right on top of our topper order and notified me the day it came i touch with me daily on financing options and the sale of the vehicle. Mike stayed right on top of our topper order and notified me the day it came in. Mike delivered everything as promised !! Great salesman. More

Mike was a great guy to work with. He was very friendly and not pushy at all. He gave us a very good deal on the trade in which was a first for me. Mike didn't make us wait around for 6 hours while all the and not pushy at all. He gave us a very good deal on the trade in which was a first for me. Mike didn't make us wait around for 6 hours while all the paper work for the financing was done( which I have had to do at other dealers). He always told us to call him ANY TIME if we had any questions and before we left he was so good explaining all the features on the car. He even set up our Bluetooth for both our phones. I cannot say enough about the experience buying our Mazda and will definitely go back again for my next car and will tell all my friends about this dealership. More

I really liked how helpful he was with finding a vehicle that met my specifications and in my price range. mike was very knowledgeable on the vehicle that i was interested in, which was very helpful to me that met my specifications and in my price range. mike was very knowledgeable on the vehicle that i was interested in, which was very helpful to me (someone who has little knowledge about vehicles). even after my purchase he did fallow ups with me making sure everything was going good with my new vehicle, showing he actually cares about this customers. i would highly recommend Mike as a sales men to anyone looking to buy a vehicle from this dealership. More

Mike is a low pressure easy to work with sales person, he was willing to help in any way, and has continued to stay in contact since the sale. was willing to help in any way, and has continued to stay in contact since the sale. More

I was told by a friend of my to go and visit with Mike when I told him that I was looking at a truck at Fred Mueller and I was very happy with everything he done for me, a couple day after the sale a had when I told him that I was looking at a truck at Fred Mueller and I was very happy with everything he done for me, a couple day after the sale a had a problem with my truck and he took care of it by taking right to a person who took care of it right away. From a vary happy buyer James Lake More

From the moment I walked into the dealership I felt welcomed. Staff quickly assisted me and found a salesperson to assist me in finding the right vehicle for me. I never felt pressured and Mike Kohler welcomed. Staff quickly assisted me and found a salesperson to assist me in finding the right vehicle for me. I never felt pressured and Mike Kohler was extremely helpful in showing me the features and setting me up for a test drive. I was extremely happy with the services I received, even after the purchase was completed Mike called to help me answer any questions I had and quickly helped me as needed. I highly recommend this dealership, everyone was amazing, and go see Mike! He is very helpful, friendly, and truly made me feel like I was important as a customer/guest and I never felt like he was pushing me to make a decision. I have worked with many other dealerships in my past and was even told by one salesman at another dealership that I didn't need a sunroof on my vehicle, even though I really wanted one, stating that it was "more dangerous anyway". This is the kind of sales issues you will not encounter at Fred Mueller. They support you mission to find the perfect car for you. Also, the service offered for maintenance were a huge selling point for me. They assured me that if they needed to do work on my car that they would give me a loaner vehicle to use so that I wouldn't have to sit around and wait for service to be completed, additionally, offering a lifetime powertrain warranty gives me peace of mind that I need. Thanks for the great service and for helping me find a great vehicle!! I am now enjoying my new ride...and no more minivan!!! Whoo hoo!! More

My husband and I were very apprehensive about buying a newer vehicle since we have spent the last several years trying to fix our poor credit rating. We would typically say we'd be more comfortable buyin newer vehicle since we have spent the last several years trying to fix our poor credit rating. We would typically say we'd be more comfortable buying from a solid used car dealer rather than a dealership offering new and used. We were wary about visiting any dealership during working hours in fear that we would be suckered into another bad choice. We had visited other local dealerships offering new and used and were very disappointed with the service. On one particular occasion at another local dealer, we tried to accept assistance from a salesperson. He took us to a few vehicles out of our price range, knew very little about them and the only question we were asked was, 'What do you have to work with.' He seemed to care less about what we needed or our history but followed us around the lot like a lost puppy just hovering about making us very uncomfortable. It was because of this experience that I was considering driving away when Mike Kohler approached my husband and me in the Fred Mueller lot. I am so glad I changed my mind. We could not be happier customers; nothing during the process of buying a vehicle at Fred Mueller was what we had anticipated. We had absolutely no intention of even looking at a Mazda. I like Buick, always have and that is what I am comfortable with. Mike listened to my preference and followed with an incredible amount of information on Mazda's high safety rating, popularity and ease of use. We were also very concerned about warranties. We have mostly done our own maintenance and work on our past vehicles. My only dealings with a foreign car were finding out that I would have to take it to a shop because the filter was in an unreachable place. We were shown under the hood and were surprised by how accessible everything was. We were very impressed with how much Mike knew about Mazda, too. It was easy to take him for his word since he owns one himself. Now on to the kicker... the price involved. As I mentioned before, we were in a tight spot with only a certain amount to spend through our own lender and no money to put down. The used vehicle we looked at was only a year old with 2900 miles. It had been used by the dealership as a loaner to guests getting service work done. It was already marked down almost $4500 from the market price and had enough bells and whistles to take my breath away. It was $2 less than our maximum and I knew there was no way we could swing more from our lender. Mike mentioned on day one that Russ, the finance manager, could see about getting our lender to finance more for the taxes and title fees. He also mentioned they could just search for a better rate on a larger amount. We were skeptical and declined his request the first day to sleep on it. After dreaming of our new car we decided to take our chances and let Russ and Mike try to help us in getting a better deal. What did we have to lose? Nothing short of amazing, Russ worked his magic despite our difficult situation (no need for details but our situation is not the norm for a couple with poor credit). We were expecting a huge disappointment but could not have been more shocked with the outcome. Russ found us a lender who was willing to finance the total cost plus a 100,000 bumper to bumper warranty (different and aside from the 100,000 mile powertrain warranty covered by Mazda and more than the 36,000 bumper to bumper which is the standard Mazda warranty) and also a great deal on gap insurance. He worked all day with over 20 lenders to satisfy our needs and truly blow us away, getting us a lender that offered a rate 5% lower than what we were originally working with. When we got to picking up our vehicle, I was still waiting for somebody to tell us that they had discovered a problem and we could not. I was wrong and stunned yet again at how smooth it was to drive off in our new car. A lot of paperwork to sign, no doubt, but necessary and I appreciate having everything in writing. Every topic applicable was covered to include a paper indicating that NONE of our personal info would be given to any 3rd party that wasn't directly involved it the sale, which happens to be a personal peeve of mine. Mike took us to the shop and introduced us to everybody after handing us a coupon for our first free oil change. We were offered coffee or cappuccino while we waited for Mike to put the new plates on our car. Again, surprise, surprise... Mike then took us to our vehicle which has been nicely polished up. He had my husband and I get in as passengers. He programmed my husband's phone to the Bluetooth capabilities in the car and even did a test call to be sure it had connected. He thoroughly went over all the gadgets and buttons on the steering wheel and dash and handed us a cheat sheet to use in the future. We were given business cards for all the people we had and may need to talk with in the future. We were given spectacular service from very knowledgeable people in their respective roles. We left with no questions about what we need to do in the future regarding any aspect from our financing to servicing our car. We are the most satisfied we have ever been with ANY purchase and already know where we will be going for the next vehicle for our family. 5 Stars: Highly Recommended & Our Dealership of Choice! More

Mike was very helpful and friendly and was never pushy with us when we purchased/leased our GMC Terrain today. He was courteous and very knowledgeable about the product and went out of his way to explain with us when we purchased/leased our GMC Terrain today. He was courteous and very knowledgeable about the product and went out of his way to explain all features to us, including setting up our cell phones on the Blue Tooth which was a new feature for us to use. He even called us later to make sure we knew how to use it! Thanks Mike for making this a pleasant experience. Kevin assisted us with our paperwork to purchase/lease our new Terrain. He was very knowledgeable and answered all questions we had for him with courtesy and a smile. More

Mike was very friendly and knowledgaeable. Too many times other sales people have to find someone else to answer my questions. I have purchased many vehikles in my life t ime but none went so smooth as deali other sales people have to find someone else to answer my questions. I have purchased many vehikles in my life t ime but none went so smooth as dealing with Mike and all support staff. Thank you all for a very pleasant experiance. More

Mike was extremely helpful with the whole process. Even provided balloons for our car for our 16 year old. Very friendly and courteous. Definately recommend provided balloons for our car for our 16 year old. Very friendly and courteous. Definately recommend More