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Fox Buick GMC

Farmington Hills, MI

4.9
1,066 Reviews
Call Dealership (248) 478-8000
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38000 Grand River Ave

Farmington Hills, MI

48335

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1,066 Reviews of Fox Buick GMC

January 18, 2024

Service team was courteous and professional. Got car back in a reasonable amount of time. More

by regal-77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Lanway
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Feb 29, 2024 -

Fox Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru Macomb, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Fox Subaru Macomb

January 17, 2024

Jim Borthwick was very good and spent a lot of time with me explaining everything. Helen Herrington was very helpful too. More

by sjredvette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Herrington, Jim Borthwick
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Feb 29, 2024 -

Fox Buick GMC responded

Thank you for this amazing review and shout-outs for both Jim and Helen! We really appreciate your business here at Fox Subaru Macomb. Sincerely, The Team at Fox Subaru Macomb

January 16, 2024

Excellent experience. The shuttle service was prompt. It is always a great experience working with Lance. He clearly communicates the work that needs to be done on the veh More

by Kanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Lanway
Report | Print
Feb 28, 2024 -

Fox Buick GMC responded

We appreciate you for letting others know about your experience, Kanak! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Fox Subaru Macomb

December 31, 2023

Hancess Cooper was friendly, very efficient and got me in my car in one day. More

by blacckk036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hancess Cooper
Report | Print
Feb 28, 2024 -

Fox Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Hancess was able to meet your needs. At Fox Subaru Macomb, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Fox Subaru Macomb

December 29, 2023

Fox Buick and Nathan Crystal in particular provided a very pleasant environment to purchase a new car. More

by Roger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Crystal
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Feb 28, 2024 -

Fox Buick GMC responded

Thank you for this amazing review and shoutout for Nathan! We really appreciate your business here at Fox Subaru Macomb, Roger! Sincerely, The Team at Fox Subaru Macomb

December 29, 2023

I had called around to multiple dealerships due to my lease ending. We leased a Chrysler a few years ago, but with my husband now working for GM we knew we wanted a GM brand. After a few dealership visit More

by abbottemily25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara, Lisa. , Jim Borthwick
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Feb 28, 2024 -

Fox Buick GMC responded

Congratulations on your new vehicle, Emily. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jim was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Fox Subaru Macomb

December 08, 2023

Friendliest people to deal with very happy with our choices for lease renewals and Dominic has helped our families for 3 leases More

by Retredwings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Merollis, Sellers Buick GMC
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Feb 28, 2024 -

Fox Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience with us here at Fox Subaru Macomb. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Fox Subaru Macomb

December 01, 2023

Hancess Cooper and Lisa are the best! !! They explained every detail to me and were super knowledgeable. More

by 631794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Merollis
Report | Print
Feb 28, 2024 -

Fox Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Subaru Macomb! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Fox Subaru Macomb

November 09, 2023

I go to my Buick GMC dealer for all my services on my 2021 Buick encore Steve is an excellent service manager. More

by dtwarterian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
November 01, 2023

The best dealership I have been so far! The salesperson, Hancess, was very responsive, eager to help and made our car buying experience smooth and stress- free. I highly recommend this de More

by Flo G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hancess Cooper
Report | Print
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