
Fox Buick GMC
Farmington Hills, MI
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1,069 Reviews of Fox Buick GMC
Patience and excellence Todd patiently listened to my concern about something that I thought wasn't right and he took my vehicle overnight to check it out and gave me a loane Todd patiently listened to my concern about something that I thought wasn't right and he took my vehicle overnight to check it out and gave me a loaner vehicle. When the techs couldn't reproduce the concern they went beyond by calling GM to inquire about it. When no resolution was found, Todd insisted that I keep the loaner vehicle another day so that he could try again. After all of the effort I learned that what I was experiencing was normal and that there was nothing wrong after all. I wasn't wrong but it took an explanation to understand why it was happening. I felt bad about wasting their time and even more for occupying a loaner vehicle for two days, and when I went to pay, I was very surprised to hear Todd say, 'no charge'. I couldn't believe it and am sure I would have spent a fortune for that kind of service and attention elsewhere. I am very grateful for the kindness, concern, and helpfulness shown by Todd and everyone that works there. Todd is the best! More
Awesome salesman! Scott is very knowledgeable and helpful. He is very friendly and answered all of our questions and explained all our options in detail and got us a g Scott is very knowledgeable and helpful. He is very friendly and answered all of our questions and explained all our options in detail and got us a great deal. My husband and I have bought/ leased 2 vehicles from him previously and will continue to lease or buy vehicles from him in the future. We always receive great customer service from Scott before, during and after the buying/ leasing process. He is always a pleasure to work with. I highly recommend Scott to anyone looking to buy or lease a vehicle. More
Excellent customer service! We always receive great customer service and everything is fixed right the first time and in a timely fashion. Everyone is very polite, knowledgeable We always receive great customer service and everything is fixed right the first time and in a timely fashion. Everyone is very polite, knowledgeable and helpful. Todd always makes sure we are satisfied with the work and explains what work was done. I have been to other service departments at other GMC dealerships and none of them compare to Sellers service department. Todd and everyone in the service department truly care about their customers and that the work is done right and that you are completely satisfied. My husband and I live 45 minutes away and there are other dealerships closer to us, but it is well worth the drive to come to Sellers for service. Great dealership! More
Helpful sales men Looking for a new lease car sales person was knowable, friendly and answered all of the questions I asked. Other dealerships were not as knowledgea Looking for a new lease car sales person was knowable, friendly and answered all of the questions I asked. Other dealerships were not as knowledgeable. More
Great experience Austin and Phil were great to work with. Very nice and helpful, answered all of my questions as well. I have worked with Phil before and he has always Austin and Phil were great to work with. Very nice and helpful, answered all of my questions as well. I have worked with Phil before and he has always got us the best prices! More
Coolant system repair So appreciative of a quick diagnosis for our problem and a repair that same day! Was great that the service manager, Todd, gave me his cell phone numb So appreciative of a quick diagnosis for our problem and a repair that same day! Was great that the service manager, Todd, gave me his cell phone number to check on progress. Can’t say enough good things about the professional, courteous staff, including Roger, at Sellers especially since we were headed back home to GA the next morning. More
I bay new Truck Sellers Excelent Work Lucy Klinko excellent salesman to work with, very personable and friendly ,highly recommended. i Look forward to doing business again with this dealer Lucy Klinko excellent salesman to work with, very personable and friendly ,highly recommended. i Look forward to doing business again with this dealership. I cant wait to drive my new vehicle. More
Excellent new car purchase experience I put off searching for my new car, because of overly aggressive sales people. I must say I had the best experience at Sellers GMC. Lucy was phenomena I put off searching for my new car, because of overly aggressive sales people. I must say I had the best experience at Sellers GMC. Lucy was phenomenal and went over and above to make sure I had a hassle free experience. Truly a no pressure selling approach. I would recommend her to anyone looking to purchase or lease. More
Excellence Is Wonderful After searching for months for a replacement car, I went to Sellers Buick. Mario Pisco, greeted with a smile, patiently answered all of questions- wh After searching for months for a replacement car, I went to Sellers Buick. Mario Pisco, greeted with a smile, patiently answered all of questions- which were many, because I had not bought a car in twenty two years. After a test drive, I decided that the Buick Encore, was the car for me. On September 6th, I drove away, feeling quite pleased with my new vehicle- fully confident, that I was in good hands, with Sellers Buick. Sincerely, Joyce H. Coleman More
Amy Zuchniewicz is horrible sales consultant to deal with Be careful if you are dealing with AMY. She'll never listen to your question once she sold the car. she'll never answer your phone call. She is so rud Be careful if you are dealing with AMY. She'll never listen to your question once she sold the car. she'll never answer your phone call. She is so rude responding e-mail and does not care about customer concern. She is less experienced and not even sure about dealers benefit. There are other sells person who are genuinely good and they will take care of customer's concerns. Please deal with other sales person. I could have marked a better rating for dealer but due to Amy I am marking the dealer rating 3. More