Fox Buick GMC

Like to thank Todd Hitsman, service advisor and Denise Rice for the great experience with the service today. Denise helped to navigate through the GMC rewards app and use the points to get a discount on t Rice for the great experience with the service today. Denise helped to navigate through the GMC rewards app and use the points to get a discount on the final price. Todd made sure the car was back at my home after the service was complete the same evening. Appreciate all your support. More

The dealership was kind and professional. Their time frame was accurate. The lounge area was clean and bright. My car was brought back washed down and vacuumed. frame was accurate. The lounge area was clean and bright. My car was brought back washed down and vacuumed. More

Horrible experience at this dealership, service department very unfriendly, waiting forever to get a loaner vehicle. They paged Jay 3 times and I waited 25 mins before he returned to his office. He department very unfriendly, waiting forever to get a loaner vehicle. They paged Jay 3 times and I waited 25 mins before he returned to his office. He never addressed me or said hello. Just said “I’ll take that green paper”. Brought me to a filthy dirty loaner car that was dirty and dusty inside. Not to mention it was half the size of the vehicle I brought in. They told me they would be giving me an equivalent vehicle to what I brought in. Hardly equivalent from an Enclave to an Encore. Then Todd called hours later that my car was done. Drove all the way there, went to pick it up, the same problem I brought it in for was still happening when I stepped foot in the car I could still hear the electrical problem. Certainly explains why the car was done so quickly, BECAUSE THEY NEVER FIXED THE PROBLEM IN THE FIRST PLACE! Employees in the service department need to be trained to acknowledge customers by name, and address them appropriately. The repairs should have been evaluated to make sure the original problem was fixed BEFORE telling me my car was ready to be picked up! Huge inconvenience to go all the back to the dealership only to find out the original problem was never fixed to begin with. Very disappointed with Sellers Service Department. Makes me never want to purchase a Buick from them again. Also, Todd in Service kept pulling his mask down and coughing. In today’s lifestyle, that’s why masks are worn to cover coughs and sneezes. Not to pull them down. Overall customer service needs major improvement at this location. Employees need to be trained on overall friendliness and customer service! More

The salesman took care of everything for me. I was in and out in a couple of hours. Very satisfied with the condition, the Terrain was in. Spotless both inside and out. No pressure but answered all my and out in a couple of hours. Very satisfied with the condition, the Terrain was in. Spotless both inside and out. No pressure but answered all my questions. This was the first time I have purchased a car on my own and it was not nearly as scary as I had thought. Would shop there again. More

Quick and efficient service with a smile - thank you to the Bob Sellers Team for providing an easy solution. Todd Hitsman takes care of business! the Bob Sellers Team for providing an easy solution. Todd Hitsman takes care of business! More

Thank you to Todd for making everything right! We bought a used Enclave from Sellers - Kevin Huff was great to work with, no pressure - but there were a couple of issues that apparently was not caught on in a used Enclave from Sellers - Kevin Huff was great to work with, no pressure - but there were a couple of issues that apparently was not caught on inspection until we did a road trip - things you wouldn’t notice just from driving around town or working close to home. Todd and his team addressed and resolved the issues to our satisfaction. Very professional and great service. More

Just a great experience! Got me in and out! Saved me some money! Always have great service Here! First time Todd was my adviser-now ask for him! Thanks to Bill Gogola for setting this up! money! Always have great service Here! First time Todd was my adviser-now ask for him! Thanks to Bill Gogola for setting this up! More

Very satisfied with my recent purchase experience of a Certified vehicle from this dealership. This is the 3rd Certified vehicle our family has purchased over an approx 14 month period. Have dealt exclu Certified vehicle from this dealership. This is the 3rd Certified vehicle our family has purchased over an approx 14 month period. Have dealt exclusively w/Jon Trojan in Sales, and he's done a great job each time. I'd highly recommend this dealership, and Jon, for any vehicle needs. More

My service experience with Todd was excellent. I’ve buying and having car serviced at Sellers for 40 years and wouldn’t go to another dealership. D.D. buying and having car serviced at Sellers for 40 years and wouldn’t go to another dealership. D.D. More

Awesome customer service, Sierra B. Was very thorough went above and beyond and was very helpful, treated us like family, highly recommend. Thanks Phil H. went above and beyond and was very helpful, treated us like family, highly recommend. Thanks Phil H. More