Fox Buick GMC
Farmington Hills, MI
Filter Reviews by Keyword
By Type
1,062 Reviews of Fox Buick GMC
I just purchased a 2018 Buick Regal TourX wagon from Scott. Not an easy model to find and not many on the market. Scott and Arti found me a car that I have fallen in love with. Scott was wonderful t Scott. Not an easy model to find and not many on the market. Scott and Arti found me a car that I have fallen in love with. Scott was wonderful to work with ☆☆☆☆☆ More
If you haven't been there recently, you will be pleasantly surprised when you return. I have always liked dealing with Scott Korody, my sales person but in the past thought their service needed a l pleasantly surprised when you return. I have always liked dealing with Scott Korody, my sales person but in the past thought their service needed a little work. That is no longer the case Todd Hitsman and everybody around were fantastic. Friendly, polite helpful and prompt. That is not always easy when following the Covid guidelines which they did flawlessly. Thanks to Mike the manager who set up my appointment and who must have read the Ritz Carrolton Hand book, as well as everyone I came in contact with for first class service. More
Todd Hitsman service consultant was outstanding. I must also say Taylor was outstanding when I called to bring it in for service. I explained my engine light was on but that I had to wait for it. She spoke also say Taylor was outstanding when I called to bring it in for service. I explained my engine light was on but that I had to wait for it. She spoke to the service manager who said I did not have to waste half of my day waiting and I could get a loaner. Todd got my car in right away. My loaner was ready. My car was looked at an hour after drop off. I was called to let me know what was wrong. Called again to let me know they were still working on it and was given an accurate ETA. Thanked by Todd and Taylor as well as Jay the car loan consultant. Excellent customer service all the way around. More
Grateful for the valet service. They picked up and returned our 15 year old Buick Rendezvous to our driveway. Just like if it was a high priced luxury brand like a Cadillac or Mercedes! Was kept inf returned our 15 year old Buick Rendezvous to our driveway. Just like if it was a high priced luxury brand like a Cadillac or Mercedes! Was kept informed of the service process throughout and any issues discovered on the vehicle. Senior citizen discount was also appreciated. More
I wound up having a great experience with Sellers. The first service person with whom I interacted over the phone was less than helpful. But, I was connected with a knowledgeable person who got scheduled first service person with whom I interacted over the phone was less than helpful. But, I was connected with a knowledgeable person who got scheduled my appointment. When I got there, I was extremely pleased with the service. I would certainly recommend this dealership. More
I received a special Blessing from a Good Samaritan during a routine visit to Sellers GMC today. I went in for an oil change, front and back brakes and 80,000 mile maintainence which was well over $70 during a routine visit to Sellers GMC today. I went in for an oil change, front and back brakes and 80,000 mile maintainence which was well over $700 when I was chosen by a God sent Angel who paid $500.00 of my bill. I don't know who the lady was but I would like to say Thank You Sooo Much. I truly appreciate your gift. I always go to Sellers GMC because they do good work, now I have even greater things to say about Sellers GMC. More
always open and honest about what needs to be done, how long it will take and estimated costs. No surprises. Under promise and over deliver. Pleasure to work with. long it will take and estimated costs. No surprises. Under promise and over deliver. Pleasure to work with. More
awesome interaction and response.Always one step ahead and contacted me.Offered other options that I did not think of .Will contact me when time comes to follow up on those items.Friendly and quick. and contacted me.Offered other options that I did not think of .Will contact me when time comes to follow up on those items.Friendly and quick. More
Andrew and Todd are great!! They both kept me very informed throughout the entirety of working on my Terrain! Great costumer service and will continue to work with them throughout my cars arrive needs informed throughout the entirety of working on my Terrain! Great costumer service and will continue to work with them throughout my cars arrive needs. More
After getting a last minute appointment, they gave me first class service. They recommended a 30,000 maintenance along with the problem I went in for. We also added an oil change which was needed. The first class service. They recommended a 30,000 maintenance along with the problem I went in for. We also added an oil change which was needed. They even gave me a loaner car for the night which was very helpful. Great Service! More