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Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
Went in for an oil change and everyone was very nice and helpful about issues we had about a used car we had purchased. Mr. Ed looked up things about another car we have and Mr. Todd was awesome with helpi helpful about issues we had about a used car we had purchased. Mr. Ed looked up things about another car we have and Mr. Todd was awesome with helping with issues I had on the new car. They even fixed something I didn't know was broken. They had to order parts and they came in the next day to fix something else. More
With ease was able to book a service appointment that was convenient for me along with a loaner vehicle being provided. Communication (text and status of vehicle) was provided through out my vehicles serv convenient for me along with a loaner vehicle being provided. Communication (text and status of vehicle) was provided through out my vehicles service and picked my vehicle up the same day!! Appreciate Todd and the gentleman that assisted me with securing my loaner vehicle! Everyone was friendly and very welcoming! More
Super easy to work with Scott. Worked really hard to get something in my budget without losing the amenitiesI wanted. No pressure, also extremely comfortable to talk to. something in my budget without losing the amenitiesI wanted. No pressure, also extremely comfortable to talk to. More
I was highly pleased with my recent (Jan., 2021) SUV service repairs. Todd Hitsman did a superb job -- he listened carefully to a series of service issues and communicated frequently while my vehicle wa service repairs. Todd Hitsman did a superb job -- he listened carefully to a series of service issues and communicated frequently while my vehicle was in repair. Repair work was done on time. More
No surprises. They anticipated what I wanted and was proactive in all emails. “Closing” took about 20 minutes. Salesperson was extremely friendly, organized and helpful. proactive in all emails. “Closing” took about 20 minutes. Salesperson was extremely friendly, organized and helpful. More
Todd was awesome!!!! The service department took care of everything and was on time in getting my vehicle repaired and back on the road. Thanks!!!!! everything and was on time in getting my vehicle repaired and back on the road. Thanks!!!!! More
Just had my first service visit since purchasing one of Just had my first service visit since purchasing one of there Certified Buick vehicles. I was treated just like I was from the original Sales Rep wi Just had my first service visit since purchasing one of there Certified Buick vehicles. I was treated just like I was from the original Sales Rep with care and visibly seeing there teams following all the Covid -19 safety procedures for both me and my vehicle while at the dealership. Very clean and professional dealership. Todd Hitsman in service was great to work with. More
Todd and his crew did a great job with our car. This was our second visit and when it”s time, we’ll go back again. I really like the Pick up and drop off of the car. our second visit and when it”s time, we’ll go back again. I really like the Pick up and drop off of the car. More
Todd is an excellent service advisor. Brought in my GMC Yukon for a fluid leak that was determined to be a radiator that I had replaced 3 years (& less than 35k miles) prior. Todd was outstanding. He submi Yukon for a fluid leak that was determined to be a radiator that I had replaced 3 years (& less than 35k miles) prior. Todd was outstanding. He submitted a claim to GM Customer Service since it was a OEM radiator. When GM declined to provide any assistance or coverage (very disappointing) the dealership stepped up. Sellers Buick GMC has excellent customer service and outstanding service advisors. More
As usual had a wonderful experience at Sellers Buick GMC when I got my annual oil and filter change. I made an appointment and was in and out in no time. Always great customer service and friendly staff lik when I got my annual oil and filter change. I made an appointment and was in and out in no time. Always great customer service and friendly staff like Todd in the service department. I won't take my SUV anywhere else. More