
Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
Best Car Buying Experience I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me it was a very pleasant experience. I was met at the door by the dealership manager who thanked me for coming into their dealership. My test drive turned into a purchase and I did not feel pressured. My salesman Tim Egan made this a very easy transaction and I am very pleased with my purchase. I love my new Buick Envision! More
Very responsive They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles fro They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles from this dealeship. More
Wonderful and bless Deal My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when it came to paperwork it was just like he said it would be. no surprises. God bless him and the Dealership may you all always treat people right.and prosper. More
Truth Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, an Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, and they live up to every word.quick response to my email,Mario kept his word to find a deal, and Lisa did not stop until she got the deal done, even under the price she promised. I will forever be in debt to them, they saved my job and my business. No secrets, no false promises and I got more truck than I was looking for at a beautiful price. Great staff at the signing, everything was in order I just had to sign and drive. Lisa and Mario are the best! More
Great experience Tim Eagan in Sales was outstanding at listening and finding a good fit with the type of vehicle that would be best for us. He is very welcoming, frie Tim Eagan in Sales was outstanding at listening and finding a good fit with the type of vehicle that would be best for us. He is very welcoming, friendly and patient. I highly recommend him! Helen was great, too! More
Teamwork...appreciated! Joe and Dennis handled the lease in a proficient and enjoyable manner. Judy Williams went over and above normal expectations to process our transitio Joe and Dennis handled the lease in a proficient and enjoyable manner. Judy Williams went over and above normal expectations to process our transitional paperwork! More
Amazing Experience Our overall experience with Sellers was completely excellent! Tim Egan was patient, kind, friendly, and honest which made us feel comfortable. We were Our overall experience with Sellers was completely excellent! Tim Egan was patient, kind, friendly, and honest which made us feel comfortable. We were not sure if we wanted to lease or buy, and Tim gave us valuable information about both options and learned more about us so he could help fit our needs best. What I liked is that we never felt that we were a nuisance to Tim, he took the time to show us the different GMC vehicles we were interested in, and was patient while we decided. We had visited another dealership to look at other vehicles Seller's didn't offer, but the sales professional didn't make the experience personal, he knew we were just gathering information for our budget, and thought he wasn't getting a sale. He was just going through the basic procedure and we didn't feel comfortable going through their dealership. Tim understood what we wanted and knew we were still gathering information, but he made the experience enjoyable. He made us feel like longtime friends. We decided to purchase a used vehicle, and are extremely happy with the vehicle and the service from Sellers. Artie Bryan helped us "check out" while Tim was helping another client, and Artie was sincere, friendly, and showed the same qualities Tim had. Helen was easy to work with and gave us the best options for financing, which we greatly appreciate. Thank you, Sellers! We would 100% recommend this dealership and plan to go through Tim Egan for any future vehicle purchases or leases! More
Professional Experience Over all my experience with the representatives at Sellers Buick was good. Dominic my sales person was very knowledgeable about the Lacrosse that I le Over all my experience with the representatives at Sellers Buick was good. Dominic my sales person was very knowledgeable about the Lacrosse that I leased. He conducted business with me in a very professional manner however he has a dry personality. It was really a pleasure to work with Steve Buckman. He has a fun up beat personality and felt really comfortable with him. Also I had a great experience with Judy Williams. She is very down to earth and easy to talk to. My credit score was shy of a few points for the payment that I wanted. I explained my situation to Judy and she told me that she would see what she could do. After speaking with her I felt confident that things would work out and they did. As a result of all the professional help I received, I would recommend others this dealership. More
Terrible for a second time I made my appt. for 8:15 and arrived at 8am to check my car in for service. I sat in the lobby and dosed off at usual because I work nights, waking up I made my appt. for 8:15 and arrived at 8am to check my car in for service. I sat in the lobby and dosed off at usual because I work nights, waking up periodically when the shuttle guy would come to look for passengers. 2 1/2 hrs later I am still sitting in the lobby waiting for someone to come tell me my car is done. So I go out to the service area myself to asked where they are in finishing my car. No one can tell me. Finally the service manager goes out into the service lot and finds my car parked on the out skirts by the fence. No one even knew my car was there for service. I asked the manager if I wouldn't have come to ask how long would I have remained in the lobby. he said he honestly didn't know. This is the second problem I have with the service center. I just purchased this vehicle which is the 3rd that I have bought from Sellers Buick. I came to get my 1st oil change which was supposed to be free but was charged. This visit that I am writing about was supposed to correct that but I still had problems. Still need a oil change, alignment and tire rotation. I have written and call in the past and still I wait for a response as to how Seller's service plans to fix this More
So easy!! This was our first purchase from Bob Sellers. As I was quite discourged from Car shopping we dealt with Elmer Teed who was so helpful and easy to wo This was our first purchase from Bob Sellers. As I was quite discourged from Car shopping we dealt with Elmer Teed who was so helpful and easy to work with that we ended up with a new car that day. He was wonderful! More