Fox Buick GMC

Professional Experience Over all my experience with the representatives at Sellers Buick was good. Dominic my sales person was very knowledgeable about the Lacrosse that I le Over all my experience with the representatives at Sellers Buick was good. Dominic my sales person was very knowledgeable about the Lacrosse that I leased. He conducted business with me in a very professional manner however he has a dry personality. It was really a pleasure to work with Steve Buckman. He has a fun up beat personality and felt really comfortable with him. Also I had a great experience with Judy Williams. She is very down to earth and easy to talk to. My credit score was shy of a few points for the payment that I wanted. I explained my situation to Judy and she told me that she would see what she could do. After speaking with her I felt confident that things would work out and they did. As a result of all the professional help I received, I would recommend others this dealership. More

Terrible for a second time I made my appt. for 8:15 and arrived at 8am to check my car in for service. I sat in the lobby and dosed off at usual because I work nights, waking up I made my appt. for 8:15 and arrived at 8am to check my car in for service. I sat in the lobby and dosed off at usual because I work nights, waking up periodically when the shuttle guy would come to look for passengers. 2 1/2 hrs later I am still sitting in the lobby waiting for someone to come tell me my car is done. So I go out to the service area myself to asked where they are in finishing my car. No one can tell me. Finally the service manager goes out into the service lot and finds my car parked on the out skirts by the fence. No one even knew my car was there for service. I asked the manager if I wouldn't have come to ask how long would I have remained in the lobby. he said he honestly didn't know. This is the second problem I have with the service center. I just purchased this vehicle which is the 3rd that I have bought from Sellers Buick. I came to get my 1st oil change which was supposed to be free but was charged. This visit that I am writing about was supposed to correct that but I still had problems. Still need a oil change, alignment and tire rotation. I have written and call in the past and still I wait for a response as to how Seller's service plans to fix this More

So easy!! This was our first purchase from Bob Sellers. As I was quite discourged from Car shopping we dealt with Elmer Teed who was so helpful and easy to wo This was our first purchase from Bob Sellers. As I was quite discourged from Car shopping we dealt with Elmer Teed who was so helpful and easy to work with that we ended up with a new car that day. He was wonderful! More

Great experience My salesperson was Chris Moore and he made shopping and purchasing a very comfortable and pleasing experience. He helped me explore both leasing and p My salesperson was Chris Moore and he made shopping and purchasing a very comfortable and pleasing experience. He helped me explore both leasing and purchase and what option would be best for me running numbers for each. Once I'd made a decision to purchase, he was just as patient including answering questions about vehicle operation. I really like the fact they offer classes so I can get the most use out of all the cars features and options. I'd definitely am recommending Sellers and Chris in particular to family and friends. More

Professional, courteous, respectful! This dealership was outstanding! The salespeople in general were great especially Phil Haelterman. He was extremely patient while helping me pick out This dealership was outstanding! The salespeople in general were great especially Phil Haelterman. He was extremely patient while helping me pick out the right car for me. He was extremely informative about all of the vehicles and was efficient in guiding me yet not pushy or bothersome. When picking up my vehicle I was introduced to the manager and was assured he would be available should any issues arise. Mr. Haelterman spent a large amount of time educating me about my car with its new functions. I recommend this dealership and salesman, Mr. Phil Haelterman, highly and will be sure to spread the word. So excited! I haven't bought a car since 2005 and boy things have changed. More

Enjoyable experience! Sellers Pontiac GMC and Carl Merollis and his son Dominic provide superior customer service and make the car buying experience enjoyable! I have lease Sellers Pontiac GMC and Carl Merollis and his son Dominic provide superior customer service and make the car buying experience enjoyable! I have leased 3 cars from him and my parents purchased also. Would recommend to everyone. More

Shoddy work The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service g The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service guy gave a much higher estimate. When the mechanic had it apart I was told it would be even more because a pin was missing and that if they replace that it would fix the repeated cracked fly wheel problem. When they were putting it back together I was told it needs a new transfer case (or something) or it would leak trans fluid. To this I said no figuring it wasn't leaking before, and trying to keep an already double the estimate cost from going higher. The car was leaking fluid severely when we got it home but we kept the trans fluid full as we were told. We were also told if we did so there would be no more cracked fly wheel problem. I didn't notice anything driving it home but my daughter said the shifting seemed rough on her way to school. Three weeks later the transmission failed costing me another $2500.00 to repair it with a used one. I blame them for shoddy work that led to the transmission failure. More