Fox Buick GMC
Farmington Hills, MI
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1,062 Reviews of Fox Buick GMC
Oil change I came in to the dealership for an oil change and didn't have an appointment. They took me right away. The service Technician was courteous and they I came in to the dealership for an oil change and didn't have an appointment. They took me right away. The service Technician was courteous and they even washed my car for me. Excellent customer service! More
Thank you Larry Nadolski! I would like to praise Larry Nadolski and the outstanding service team at Sellers Buick GMC. Larry is the ultimate professional and #1 in our books. I would like to praise Larry Nadolski and the outstanding service team at Sellers Buick GMC. Larry is the ultimate professional and #1 in our books. He has worked on numerous big and small issues with our Envoy, Yukon and Acadia over the years. Larry goes to the nth degree to find the best possible solution, and always gives the best advice to us as consumers. I would highly recommend Larry and the entire team at Sellers for all your services. There's nothing better than dealing with friendly, honest and appreciative people. More
Great Customer Service My Sales Lady Jennifer was awesome. In the passed 6 months, I've gone into 3 GMC dealerships trying to get out of a Range Rover lease all to be either My Sales Lady Jennifer was awesome. In the passed 6 months, I've gone into 3 GMC dealerships trying to get out of a Range Rover lease all to be either told sorry, we can't help you, or after gathering all of my info to only never get a call back. I knew my situation was a unique one, but i knew something could be done. I met Jen after walking into Sellers. Within 2 minutes of me telling her my situation, Her response was " Yes, We can do that ". I said huh, what.... ??? you can? She said of course. They didn't have the exact vehicle I wanted, but they located it at another dealership and had it brought over the next day. Sellers bought out my lease and got me into the car I wanted with no hassle at all. They were excited to take my car. I was excited to get the car I wanted and lower my payment by over $250. Everyone at Sellers was very pleasant and made me feel welcome every minute of the deal. Thanks Jen... You're the best... I'll see you in 2 years when this lease is up for my next GMC. PS. I think it was Brad, the Sales Manager ( sorry if I got the name wrong), who greeted me both times I was in and made me feel like I was doing them a favor by selling them my car. Both Jen and Brad were awesome. More
Excellent Customer Service The service department continually provides excellent customer service, from setting up an appointment, to the servicing of the vehicle. I was prompt The service department continually provides excellent customer service, from setting up an appointment, to the servicing of the vehicle. I was promptly attended to upon my arrival, the service was quick and Tom Brown made sure that I satisfied with the service that I received. This type of customer service is greatly appreciated. More
Job well done. I made an appointment to get a recall item worked on, arrived on time and was in and out in forty five minutes.I liked the idea i could make an appoin I made an appointment to get a recall item worked on, arrived on time and was in and out in forty five minutes.I liked the idea i could make an appointment and get in and out quickly. Also washed the truck for me. More
Purchased two new cars Dominic had a good understanding of the cars we were interested in purchasing and was very thorough finding all available rebates. He has a real atte Dominic had a good understanding of the cars we were interested in purchasing and was very thorough finding all available rebates. He has a real attention to detail especially while orienting me to the our new Lacrosse. More
Best Car Buying Experience I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me it was a very pleasant experience. I was met at the door by the dealership manager who thanked me for coming into their dealership. My test drive turned into a purchase and I did not feel pressured. My salesman Tim Egan made this a very easy transaction and I am very pleased with my purchase. I love my new Buick Envision! More
Very responsive They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles fro They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles from this dealeship. More
Wonderful and bless Deal My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when it came to paperwork it was just like he said it would be. no surprises. God bless him and the Dealership may you all always treat people right.and prosper. More
Truth Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, an Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, and they live up to every word.quick response to my email,Mario kept his word to find a deal, and Lisa did not stop until she got the deal done, even under the price she promised. I will forever be in debt to them, they saved my job and my business. No secrets, no false promises and I got more truck than I was looking for at a beautiful price. Great staff at the signing, everything was in order I just had to sign and drive. Lisa and Mario are the best! More