
Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
Great experience My salesperson was Chris Moore and he made shopping and purchasing a very comfortable and pleasing experience. He helped me explore both leasing and p My salesperson was Chris Moore and he made shopping and purchasing a very comfortable and pleasing experience. He helped me explore both leasing and purchase and what option would be best for me running numbers for each. Once I'd made a decision to purchase, he was just as patient including answering questions about vehicle operation. I really like the fact they offer classes so I can get the most use out of all the cars features and options. I'd definitely am recommending Sellers and Chris in particular to family and friends. More
Professional, courteous, respectful! This dealership was outstanding! The salespeople in general were great especially Phil Haelterman. He was extremely patient while helping me pick out This dealership was outstanding! The salespeople in general were great especially Phil Haelterman. He was extremely patient while helping me pick out the right car for me. He was extremely informative about all of the vehicles and was efficient in guiding me yet not pushy or bothersome. When picking up my vehicle I was introduced to the manager and was assured he would be available should any issues arise. Mr. Haelterman spent a large amount of time educating me about my car with its new functions. I recommend this dealership and salesman, Mr. Phil Haelterman, highly and will be sure to spread the word. So excited! I haven't bought a car since 2005 and boy things have changed. More
Enjoyable experience! Sellers Pontiac GMC and Carl Merollis and his son Dominic provide superior customer service and make the car buying experience enjoyable! I have lease Sellers Pontiac GMC and Carl Merollis and his son Dominic provide superior customer service and make the car buying experience enjoyable! I have leased 3 cars from him and my parents purchased also. Would recommend to everyone. More
Shoddy work The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service g The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service guy gave a much higher estimate. When the mechanic had it apart I was told it would be even more because a pin was missing and that if they replace that it would fix the repeated cracked fly wheel problem. When they were putting it back together I was told it needs a new transfer case (or something) or it would leak trans fluid. To this I said no figuring it wasn't leaking before, and trying to keep an already double the estimate cost from going higher. The car was leaking fluid severely when we got it home but we kept the trans fluid full as we were told. We were also told if we did so there would be no more cracked fly wheel problem. I didn't notice anything driving it home but my daughter said the shifting seemed rough on her way to school. Three weeks later the transmission failed costing me another $2500.00 to repair it with a used one. I blame them for shoddy work that led to the transmission failure. More
A cool breeze on a hot day! Vehicle Color wanted (check) top options available (check) Friendliness of staff (check) Trade-In Value (check) Incentives given (check) Speed & Vehicle Color wanted (check) top options available (check) Friendliness of staff (check) Trade-In Value (check) Incentives given (check) Speed & ease of Delivery (check) Love our new GMC ! More
Great Sales staff I worked with Anthony Ruthledge. His deskside manner put us at ease. Anthony delivered on everything he promised. I will be back in two years when my I worked with Anthony Ruthledge. His deskside manner put us at ease. Anthony delivered on everything he promised. I will be back in two years when my lease is up and I hope to work with Anthony again. Great dealership also with a nice selection of cafe items. More
Good Sales Anthony was my sales rep, who was oustanding. He was laid back and easy going and not pushy at all. He let me make my decision and answered any ques Anthony was my sales rep, who was oustanding. He was laid back and easy going and not pushy at all. He let me make my decision and answered any questions I had. They have great food there too. More
Excellent Service Repair Maintenance! The Group of Mechanics are ALWAYS Correct on all 4 of My FAMILIES VEHICLES. We have been Serviced by this Dealership for 25 years. They service an The Group of Mechanics are ALWAYS Correct on all 4 of My FAMILIES VEHICLES. We have been Serviced by this Dealership for 25 years. They service any type of Car Model we bring in to them. More
Leasing a car Last month, my son-in-law and I came to Sellers to lease a Buick - which was like a dream car. Dennis Cummings met us, and figured the whole thing ou Last month, my son-in-law and I came to Sellers to lease a Buick - which was like a dream car. Dennis Cummings met us, and figured the whole thing out. He's one terrific employee and it was an enjoyable experience! One doesn't think of going to a car dealers as a destination really or probably a enjoyable experience but it was. Dennis whipped stuff together and when I drove out in that beautiful car (with a full gas tank, I might add,) it was with a big smile on my face. I love that car and would always recommend Sellers as my first choice. Thanks Denny! More
Team Garber was awesome! Joe Garber first met with my husband, to find out our needs. When I stopped by to test drive a vehicle, Joe was not available, so his teammate, Dennis Joe Garber first met with my husband, to find out our needs. When I stopped by to test drive a vehicle, Joe was not available, so his teammate, Dennis stepped right in an hooked me up with a vehicle to test drive. We contacted Joe and let him know that we would prefer a bigger truck than what we originally thought. He found the truck we wanted elsewhere, and brought it right in to the dealership. Joe and I communicated via email and phone messages. Every call and every email was answered promptly. We were able to use rebates to get out of our previous lease and into the new truck we wanted. Dennis walked me thru the features of our new truck when I picked it up. Joe, Dennis and everyone else were so pleasant to work with. The whole process exemplifies customer service at its best. We will refer everyone we know to Team Garber at Sellers Buick/GMC! Thank you for such a pleasant experience!!! More